Client Success Manager, Marketer
Skills
- 3+ years in Client Services, Customer Success, or agency roles
- Familiarity with programmatic platforms (DV360, Trade Desk) and paid search (Google Ads, Search Ads 360)
- Proficiency with Google Analytics; Google Cloud is a plus
- Strong written and verbal communication and presentation skills
- Exceptional relationship-building and collaboration skills
- Time management and organization to manage multiple clients and deadlines
- Experience or comfort working with Salesforce or CRM systems
Responsibilities
- Cultivate and maintain successful client relationships and proactively engage low-touch accounts
- Serve as the primary day-to-day contact and internal champion for marketer clients, coordinating requests and issue resolution
- Collaborate with internal teams on managed services, consulting opportunities, support cases, and data science projects
- Directly accountable for maximizing dollar retention and minimizing churn across an assigned client portfolio
- Demonstrate knowledge of DSPs and media platforms to manage accounts effectively
- Monitor and negotiate service contracts, project renewals, and retainers
- Work with Finance to monitor forecasted versus actualized revenues across media platforms
- Assist with partner relationships (e.g., Google) as they relate to a book of business
- Act as client advocate by gathering feedback, surfacing risks, and communicating needs to management
- Document key client communications, opportunities, and activities within Salesforce
Education
- Bachelor’s degree or equivalent combination of education and experience
Benefits
- Semi-annual bonus potential
- Medical, dental and vision benefits available
- Paid time off including vacation, sick leave, and company holidays
- Paid volunteer time and flexible working hours
- Summer Fridays and 'Work From Home Light' days between Christmas and New Year’s
- 401(k) with 5% company match and no vesting period
- Employer paid parental leave
- Health-care and dependent-care spending accounts
- Employer paid basic life insurance; voluntary life insurance
- Employer paid short & long term disability
- Employee Assistance Program (EAP)
- Continuing education reimbursement and employee referral bonus program
- Monthly remote work stipend
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
CDW is hiring a ServiceNow Business Manager to lead partner programs, manage multi-million-dollar financials, and drive sales and marketing strategies while building strong executive relationships.
Experienced commercial-lines insurance professional needed to manage client relationships, coordinate renewals, and provide strategic coverage guidance for a growing agency in Sussex County, NJ.
Join Constructor.io as an Offsite Recommendations GTM Specialist to lead activation and revenue growth for our AI-powered email recommendations product, advising e-commerce clients on integrations, use cases, and optimization.
Arch Insurance Group is hiring an Account Manager to manage and grow a portfolio of Accident & Health clients by delivering exceptional service across onboarding, renewals, and account operations.
Lead customer adoption, retention, and growth as a Senior Customer Success Manager for a scaling fleet-management SaaS, working closely with cross-functional teams to maximize customer value.
Detroit Tigers seeks a Sponsorship Services Representative to manage corporate partnerships, execute activations, and deliver exceptional partner experiences across events and hospitality programs.
Lead social media strategy and account management for WME Sports, driving creative campaigns, client relations, and cross-team execution to elevate sports brands across platforms.
Experienced Relationship Manager to oversee ABS/MBS structured finance accounts, handling client relationships, transaction administration, and risk/compliance for GCM.
Spare seeks an Account Manager to grow and retain mid-market transit customers through expert account planning, product knowledge, and strong stakeholder relationships across Canada and the USA.
Lead strategic client relationships at a fast-growing FinTech, driving retention, expansion, and product adoption across executive stakeholders.
HUB International is hiring an experienced Senior Client Relationship Manager to oversee employee benefits account management, drive client retention, and support sales and service delivery for group benefit clients.
Lead renewals and SaaS upgrade migrations for perpetual accounts, driving retention and expansion while coordinating cross-functional teams and external partners.
Lead strategic, enterprise client relationships at SteadyMD as Director of Account Management to drive retention, delivery quality, and cross-functional program outcomes.
As the leading Google Marketing, Analytics and Cloud partner, Adswerve is a team of 180+ media and analytics experts on a mission to humanize data and guide our clients to remarkable outcomes. Headquartered in Denver, Adswerve helps thousands of d...
1 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
