Commercial Insurance Lines Account Manager
Cooperidge Consulting Firm is seeking a Commercial Lines Insurance Account Manager for a top Commercial Insurance Agency in Sussex County, NJ.
This is a key role within a highly successful and growing agency known for its commitment to honesty, integrity, and a strategic, consultative approach. The Account Manager serves as the primary contact for an assigned book of business, delivering expert guidance on coverage and policy structures. The ideal candidate is a proactive professional with a deep understanding of the commercial market who thrives in a supportive, team-oriented environment focused on exceptional client service.
Job Responsibilities
- Client Relationship Management: Act as the primary point of contact for an assigned book of commercial business, ensuring prompt, professional, and comprehensive service for all accounts.
- Strategic Consulting: Anticipate client needs and provide customized insurance solutions that align with their business risk profiles.
- Account Servicing: Build and maintain strong relationships by addressing inquiries, resolving complex issues, and offering expert guidance on insurance coverage and protection.
- Rate-Making & Underwriting: Apply technical knowledge of rate-making and underwriting practices to manage client policies and coordinate successful annual renewals.
- Operational Efficiency: Coordinate with internal team members to maintain efficient workflows and solve daily operational challenges within the agency.
- Market Interaction: Utilize knowledge of various insurance markets and rating procedures to secure optimal solutions for clients.
Education & Licensing
- Active Property & Casualty (P&C) insurance license is REQUIRED.
- Professional designations such as CIC, CRM, ARM, CPCU, or AAI are preferred.
Experience
- Minimum of three (3) or more years of experience specifically servicing commercial insurance accounts is required.
- Proven track record of managing client relationships and navigating diverse insurance markets.
Skills & Technology
- Technical: Proficient in Microsoft Office (Word, Excel, Outlook).
- Software: Experience with Applied TAM software is highly preferred.
- Communication: Exceptional verbal and written communication skills with a focus on consultative professionalism.
- Attributes: Self-motivated, detail-oriented, and solution-focused with strong organizational and time-management abilities.
- Comprehensive health, vision, and dental insurance plans
- Life insurance coverage
- 401(k) retirement plan with company matching contributions
- Paid time off including vacation, sick leave, and holidays
- Opportunities for career growth and advancement
Average salary estimate
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