AI Product Operations Associate
About Adaptive
Adaptive is a cybersecurity startup on a mission to stop AI-powered cyberattacks, founded by Brian Long and Andrew Jones—proven entrepreneurs behind Attentive (Forbes Cloud 100, $10B+ valuation) and TapCommerce (acquired by Twitter). In April 2025, Adaptive raised $55M, led by a16z and the OpenAI Fund, marking OpenAI's first-ever cybersecurity investment.
As generative AI drives new cyber threats, Adaptive is building the defense layer every organization needs. Our platform combines personalized security training, AI-driven attack simulations, and automated threat triage, all powered by the Adaptive Risk Intelligence Engine to quantify human risk at the individual level. Trusted by top banks, tech companies, and healthcare organizations, we protect teams from emerging threats like deepfakes, smishing, and voice scams. With a solid product foundation and a $200B+ market to transform, we're just getting started.
About the Role
Adaptive Security is rethinking how employees learn to stay secure against modern, AI-powered cyber threats. We believe security training doesn’t have to be boring — it can be engaging, creative, and effective.
As an AI Product Operations Associate, you’ll help design and deliver the training content at the heart of our platform. You’ll combine structured problem-solving with creative storytelling to turn complex topics into clear, memorable learning experiences.
Success in this role comes from experimenting with cutting-edge AI tools to reimagine how content is created and delivered — finding faster, smarter, and more engaging ways to teach.
You’ll report to our Director of AI Product Ops and collaborate daily with product managers, engineers, designers, and our go-to-market teams. This is an in-office, high-output team that moves quickly and cares deeply about quality.
If you want to break into tech, master AI tools, and see your work directly shape how people learn, this role is for you. This is a contract-to-hire role: you’ll start as a contractor and, based on performance and fit, have the opportunity to convert to full-time.
What You’ll Do
Build training content: Create engaging, concise, and creative modules that make complex ideas simple and memorable.
Use AI to move faster: Leverage generative AI for drafting, editing, image/video creation, translations, and idea exploration.
Operate with precision: Follow and improve our production process to ensure content is accurate, high-quality, and delivered on time.
Experiment with formats: Test new ways of learning — from bite-sized learning to narrative case studies that bring concepts to life.
Partner across teams: Work with Product, Engineering, Sales, and CS to ensure content aligns with customer needs.
Continuously improve: Spot inefficiencies, propose better workflows, and help scale production as our library grows.
What You Bring
Strong analytical skills and attention to detail; you’re highly organized and can juggle multiple projects at once.
Clear communication and writing ability; you make complex topics simple and engaging.
Curiosity and creativity; you’re eager to test new ideas and formats.
Comfort using AI tools daily; you see them as a creative partner, not just an efficiency hack.
Hunger to learn, move fast, and contribute at a growing startup.
Why Join Us
Build at the intersection of AI, product, and education.
Gain hands-on exposure to every function in a fast-growing startup.
Develop both sides of your brain: structured problem-solving and creative storytelling.
Shape how millions of employees worldwide learn to stay secure in the face of evolving cyber threats.
Average salary estimate
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