Accounts Receivable Specialist - Mass Retail
About the client
Our client creates luxury, premium-quality playing cards and lifestyle products sold worldwide — from high-end boutiques to mass retailers like Walmart and Target. They’re a design-driven, detail-obsessed team, and they hold ourselves to the highest standard in every aspect of our work.
About the role
We’re seeking a seasoned Accounts Receivable Specialist to own end-to-end AR for our mass retail accounts, ensuring accurate invoicing, EDI compliance, cash application, deduction management, and proactive collections. This role is ideal for someone who thrives in high-volume retail environments, knows retailer systems inside-out, and has a track record of driving measurable improvements in AR performance.
What You’ll Do
Own AR for Mass Retail Accounts
- Manage the full AR cycle for large retail partners — from invoice creation to payment posting.
- Ensure accurate invoicing and EDI compliance (810, 820, 850, 852 transactions).
- Post and apply customer payments promptly; reconcile discrepancies.
- Drive a proactive collections cadence to reduce Days Sales Outstanding (DSO) and keep aging current.
Deduction & Chargeback Management
- Lead end-to-end deduction resolution through retailer portals (e.g., Walmart Retail Link, Target Partners Online).
- Investigate root causes of short-pays and chargebacks, compile supporting evidence, file and track disputes, and recover lost revenue.
- Maintain a high recovery rate through timely dispute resolution and accurate claim documentation.
Retailer Systems & Compliance Navigation
- Monitor and resolve OTIF (On Time In Full) and other compliance fines.
- Reconcile PO/ASN/receipt variances in collaboration with 3PL partners and internal operations.
- Create and refine SOPs to prevent repeat issues, working cross-functionally with sales, logistics, and operations teams.
What We’re Looking For
- 4–6+ years of AR experience in a CPG/wholesale business selling into mass retail.
- Proven ability to manage high-volume dispute resolution and short-pay remediation.
- Strong KPI ownership: DSO reduction, dispute recovery rate, dispute cycle time improvement.
- Expert-level knowledge of mass retail portals and EDI transactions (810, 820, 850, 852).
- Familiarity with OTIF and retailer compliance requirements.
- Strong Excel skills and comfort working in ERP systems.
- Exceptional attention to detail, documentation, and follow-through.
- Professional references that can vouch for performance and reliability.
Average salary estimate
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