General Manager, HELOC TPO

Achieve is a leading digital personal finance company. We help everyday people move from struggling to thriving by providing innovative, personalized financial solutions. By leveraging proprietary data and analytics, our solutions are tailored for each step of our member's financial journey to include personal loans, home equity loans, debt consolidation, financial tools and education. Every day, we get to help our members move their finances forward with care, compassion, and empathetic touch. We put people first and treat them like humans, not account numbers.

The Role:

We're hiring a General Manager to lead our newly created HELOC TPO (Third-Party Originations) business. We're looking for a visionary executive with an entrepreneurial mindset and a strong will-to-win who can own the operational and financial performance of the TPO business, including decisions on volume/margin tradeoffs, key proposed technology initiatives, and resource allocation. Reporting to the President of Achieve Lending, you'll be a change agent with the mandate to lead, innovate, and make a tangible impact in the mortgage industry through the distribution of our best-in-class HELOC offering.

Responsibilities:

• Strategy and Vision: Develop and execute the strategic plan for third-party loan origination channels to meet and exceed growth, profitability, and volume targets.
• Business Development and Partnership Management: Identify, evaluate, and onboard new third-party originators - for both a correspondent and wholesale channel - as well as develop partnerships with key mortgage intermediaries (POS, LOS vendors, etc). Create the playbook for our complete partner lifecycle, from contract negotiation and implementation to ongoing relationship management.
• Channel Optimization: Optimize the mix of third-party channels for volume and profitability. This includes staying updated on market trends and the competitive landscape to make informed decisions.
• Product and Technology Initiatives: Work closely with technology, product, and engineering teams to ensure seamless integration of the brokers’ and correspondents' systems with the AHL platform via APIs or other methods.
• Performance and Reporting: Define, track, and report on key performance indicators (KPIs) for all third-party channels. Use data analytics to guide strategy, optimize performance, and forecast future growth.
• Risk and Compliance: Ensure all third-party origination activities comply with financial regulations and AHL risk management policies. Work with legal and compliance teams to manage contracts and oversight.
• Team Leadership: Lead a small, high-performing team focused on growing and supporting third-party partnerships, fostering a culture of accountability and results.
• Cross-functional Collaboration: Collaborate with internal partners in our business development, capital markets,  finance, and operations teams to align goals and ensure seamless execution of strategies.

Key Skills & Competencies:

• Strategic thinking: Defines a clear, forward-looking vision and operational plan for the business; balances innovation and discipline to drive profitable growth
• Collaborative leadership: Partners effectively across marketing, sales, operations, compliance, credit risk, finance, and technology to achieve strategic outcomes
• Data-driven critical thinking: Analyzes data, identifies challenges, makes informed decisions, and develops effective solutions to business obstacles
• Results-obsessed & member-centric: Drives continuous improvement of the lender/broker experience, leveraging deep understanding of lender/broker needs
• Financial acumen & analytical prowess: Understand the key financial levers of the business to inform plans and daily activities
• Operational excellence: Manages the Profit & Loss (P&L) statement, optimizes budget allocation, controls expenditures, and identifies opportunities for growth
• Adaptability & unwavering resilience: Overcomes all internal & external obstacles
• Stellar interpersonal & negotiation skills: Expertly represents the organization in interactions with vendors, partners, investors, and senior stakeholders. Collaborates effectively with executive leadership

Requirements:

• Relevant Experience: 10+ years of mortgage TPO experience in roles of progressive seniority, with 5 years minimum experience required in a senior leadership or management capacity (e.g., Director of TPO Sales or Ops, VP of Marketing or BD), demonstrating a proven ability to build a successful TPO business and deliver against ambitious operational goals through cross-functional collaboration. A comprehensive understanding of the TPO industry, with an established set of mortgage industry relationships. Experience with a broad set of business functions: BD, operations, cap markets, finance. Experience in a fintech environment preferred.
• Education:  A bachelor's degree in finance, economics, business administration, or a related field. Advanced Degree (Preferred): Master of Business Administration (MBA) or a master's degree in finance or a related field.

Achieve well-being with:

• Hybrid and remote work opportunities
• 401 (k) with employer match
• Medical, dental, and vision with HSA and FSA options  
• Competitive vacation and sick time off, as well as dedicated volunteer days
• Access to wellness support through Employee Assistance Program, Talkspace, and fitness discounts
• Up to $5,250 paid back to you on eligible education expenses
• Pet care discounts for your furry family members
• Financial support in times of hardship with our Achieve Care Fund
• A safe place to connect and a commitment to diversity and inclusion through our six employee resource groups

Note: We will be unable to facilitate H1-B Visa transfer or sponsorship, along with STEM-OPT Visa.

Work from home/hybrid:

We are proudly offering hybrid options in the Phoenix, AZ and San Francisco, CA metro market. We are offering 100% remote work in other approved locations.

Salary Range: $250,000 to $275,000 + bonus + benefits.

This information represents the expected salary range for this role. Should we decide to make an offer for employment, we'll consider your location, experience, and other job-related factors.

Join Achieve, change the future.

At Achieve, we’re changing millions of lives.
From the single parent trying to catch up on bills to the entrepreneur needing a loan for the next phase of growth, you’ll get to be a part of their journey to a better financial future. We’re proud to have over 3,000 employees in mostly hybrid and 100% remote roles across the United States with hubs in Arizona, California, and Texas. We are strategically growing our teams with more remote, work-from-home opportunities every day to better serve our members. A career at Achieve is more than a job—it’s a place where you can make a true impact, have a sense of belonging, establish a fulfilling career, and put your well-being first.

Attention Agencies & Search Firms: We do not accept unsolicited candidate resumes or profiles. Please do not reach out to anyone within Achieve to market your services or candidates. All inquiries should be directed to Talent Acquisition only. We reserve the right to hire any candidates sent unsolicited and will not pay any fees without a contract signed by Achieve’s Talent Acquisition leader.