Manager, Commercial Sales - job 1 of 3

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

The Manager of Commercial Sales will report directly to Director, Commercial Sales and is responsible for growing our client list and expanding client revenue. The Manager sets the team’s strategic direction, manages operations, ensures successful achievement of quota, and develops a high-performing team to achieve impactful results.

This is a remote position within the United States.

What we're looking for:

• Experience: 6+ years of experience in sales, with 2+ years in a leadership role, preferably within the SaaS or cybersecurity industry.

• Solid business acumen with advanced knowledge in SaaS sales, preferably cybersecurity

• Strong analytical and problem-solving skills, with the demonstrated ability to support strategic plans and contribute to achieving measurable results.

• Experience in improving team operations and performance, as well as managing metrics to drive productivity and accountability.

• Proven ability to collaborate effectively cross-functionally with peer leaders and teams.

• Strong communication and interpersonal skills, with the demonstrated ability to influence peers and immediate leaders by presenting data-supported proposals, sharing expertise, and incorporating feedback into decisions.

• Experience supporting or leading functional initiatives in fast-paced, evolving environments.

• Demonstrated ability to manage and develop high-performing teams

What you can expect:

• Team Strategy: Develop and implement the Commercial sales team’s annual objectives and roadmap aligned with the Go-to-market strategy. Incorporate team input, customer insights, external trends, best practices, and stakeholder feedback to guide strategic direction.

• Functional Initiatives: Lead key initiatives to achieve monthly and quarterly pipeline generation and revenue goals.

• Cross-functional Collaboration: Build strong relationships with cross-functional peers to understand their needs, priorities, and efforts, ensuring mutual support in achieving outcomes.

• Operations:  Define and adjust team roles and responsibilities to enhance collaboration and workflows. Drive the development and/or improvement of team practices, processes, tools, and systems to enhance productivity and accountability.

• Performance Metrics: Monitor and maintain the team’s KPIs to ensure alignment with the Commercial team’s objectives. Track performance, provide feedback, and support team members in achieving objectives while identifying opportunities for improvement.

• Change Management: Guides team through change by clearly communicating purpose and impact and integrating changes into team expectations and operations.Proactively surface and address concerns, provide support and resources, and ensure successful adoption through ongoing monitoring and reinforcement.

• Team Leadership: Set clear expectations and priorities for team members, and provide direction, support, and continuous feedback to drive performance and career growth. Identify and develop potential leaders through delegation, mentoring, and coaching.

• Culture and Org Health:  Creates a team environment that reflects company values, encouraging psychological safety, adaptability, and ownership. Maintain a regular pulse on team health, identifying and driving improvements to enhance the team’s employee experience.

• Execute account strategy:  Partner with Customer Success to retain and grow active accounts within 1Password.

• Outbound sales management: Develop a methodical and predictable approach to pipeline creation and progression and expand outbound sales programs to achieve revenue targets

• Pipeline management: Closely adhere to MEDDPICC in your evaluation of team pipeline and deal management.

• Hiring and development: Participate in hiring a diverse world class sales team and developing a high-performance culture at both the individual and team level.

• Forecasting and reporting: Provide weekly reporting on team success, challenges, and strategic initiatives.

USA-based roles only: The annual base salary for this role is between $119,000 USD and $161,000 USD and is commission-eligible. The role is also eligible for immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture 

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first. 

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results. 

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to work 

We recognize the power of both in person collaboration and remote work. Some roles are designated as remote-first, with an expectation that individuals work from their homes majority of the time, while others are designated as in-office roles, with an expectation of being on-site on a regular basis. We recognize that certain roles benefit from regular, in-person connection to support collaboration, team cohesion, and customer engagement.

For all roles, occasional travel may be required. This includes things like: department-wide offsites, quarterly department meetings and periodic customer events. These events are typically held in varying locations across Canada, USA and/or EMEA. In leadership roles, you can expect to travel once per month on average.

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer: 

Health and wellbeing

👶 Maternity and parental leave top-up programs

🏝 Generous PTO policy 

💖 Four company-wide wellness days 

 Growth and future 

📈 Company equity for all full-time employees

💸 Retirement matching program

🔑 Free 1Password account

Community 

🤝 Paid volunteer days 

🌎 Employee-led inclusion and belonging programs and ERGs

🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.