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Director, Product Management

Zuora is a leader in the Subscription Economy, building a multi-product suite to help companies monetize recurring business models. The Payments organization is central to Zuora's growth strategy; the Director, Product Management for Payments will own product vision, lead a team of PMs, and drive payments gateway coverage, orchestration, approval-rate optimization, merchant experiences, and global expansion.

Skills

  • Deep domain expertise in payments (gateways, orchestration, card processing, tokenization, 3DS)
  • Experience with approval rate optimization, routing strategies and payments analytics
  • Technical fluency with REST APIs, microservices and client-server architectures
  • Proven ability to launch products with banking/network partners and manage partner ecosystems
  • Strong customer-centric product development skills for enterprise merchants and checkout flows

Responsibilities

  • Set and drive the Payments product strategy aligned to company objectives and market opportunities
  • Lead, mentor and grow a team of product managers with clear outcomes and accountability
  • Partner with enterprise merchants, sales and account teams to gather use cases and translate them into product features
  • Build and execute the roadmap for payment processing, onboarding, checkout, tokenization, and fraud controls
  • Collaborate cross-functionally with engineering, analytics, finance, legal and external banking/network partners
  • Ensure global compliance with payment regulations (PCI-DSS, PSD2, etc.) while enabling innovation
  • Define and track KPIs, metrics and goals to prioritize initiatives and measure impact
  • Own payment APIs, approval-rate analytics, routing strategies and transaction performance improvements
  • Launch payment products into new geographies and drive adoption across the customer base
  • Drive initiatives to reduce transaction costs and optimize routing and settlement workflows

Education

  • Bachelor's degree in a relevant field or equivalent practical experience
  • Advanced degree (MBA, MS) preferred but not required

Benefits

  • Competitive base salary, variable bonus and equity opportunities
  • Medical, dental and vision insurance
  • Retirement programs
  • Generous and flexible time off, paid holidays and company-wide end-of-year break
  • Six months fully paid parental leave
  • Learning & Development stipend
  • Volunteer opportunities and charitable donation match
  • Resources for mental wellbeing
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$293350 / YEARLY (est.)
min
max
$234700K
$352000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$234,700/yr - $352,000/yr
EMPLOYMENT TYPE
Full-time, onsite
DATE POSTED
August 19, 2025
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