Flight Operations Instructor/Evaluator

About Zipline

Do you want to change the world? Zipline is on a mission to transform the way goods move. Our aim is to solve the world’s most urgent and complex access challenges by building, manufacturing, and operating the first instant delivery and logistics system that serves all humans equally, wherever they are. From powering Rwanda’s national blood delivery network and Ghana’s COVID-19 vaccine distribution, to providing on-demand home delivery for Walmart, to enabling healthcare providers to bring care directly to U.S. homes, we are transforming the way things move for businesses, governments, and consumers. The technology is complex, but the idea is simple: a teleportation service that delivers what you need when you need it. Through our technology that includes robotics and autonomy, we are decarbonizing delivery, decreasing road congestion, and reducing fossil fuel consumption and air pollution, while providing equitable access to billions of people and building a more resilient global supply chain.

About You and The Role

As a member of our flight operations training team, you will be qualified as both an instructor and evaluator (check pilot), supporting the training and development of our flight operations personnel. You will help develop our newest teammates into dedicated, detail-oriented operators, striving to be the best in the business.

The flight operations training team at Zipline is looking for individuals with sound judgment, excellent interpersonal skills, and exceptionally high standards. Success will require a process-minded approach on every flight and training session, safety-oriented attitude, and flexibility. The ideal candidate for this role has a passion for helping others grow, and is willing to become an expert while remaining approachable and patient with each student’s learning style.

What You'll Do

• Upon successful completion of our FAA-approved training program (3-4 weeks), you’ll receive a Zipline controller (RPIC) certification and join the flight crew to conduct live part 135 delivery operations for the first 3-6 months
• As a controller, you are the responsible person in charge for conducting commercial operations for all assigned aircraft arriving, departing, and aloft (includes preflight planning, pre-shift briefing, ongoing weather checks, airspace monitoring, etc.)
• Within 6-8 months, you will obtain flight ops instructor and evaluator (check pilot) qualifications where in addition to functioning as a controller you will regularly conduct initial and ongoing ground and flight training to include performing initial qualification and currency checks. This will follow a structured program and schedule. 
• Assist with the ongoing evolution of training materials and content 
• Other duties to support the continuous development of Zipline’s flight operations and training program (e.g. participate in operational validation events, program development, etc.)

What You'll Bring

• FAA-issued P107 remote pilot certificate (RPC)
• 1+ years experience working in the UAS space
• 1+ years experience teaching, training, or evaluating a safety critical skillset
• A positive attitude, attention to detail, driven to solve problems, and support teammates throughout training and in the operational environment
• Ability to manage schedules, training, and other priorities during initial and recurrent training 
• Valid Driver’s license
• This role is classified by FAA as a Safety Sensitive opportunity, and is therefore subject to pre-employment and random drug and alcohol testing
• Must be able to travel up to 10% as necessary
• Must be eligible to work in the United States
• Must be willing to work some nights/weekends
• Preferred: crewed pilot experience

What Else You Need to Know