District Manager

Responsible for the supervision and management of assigned offices and the overall operation in such a fashion that operational goals and standards are achieved.

Essential Duties and Responsibilities include the following. Other duties may be assigned as required by the Vice President of Operations:

• Interviewing, hiring and training new associates
• Develop managerial reserve and potential supervisor candidates
• Maintain turnover at acceptable levels (less than 30% for general associates and less than 20% for managers).
• Enforce adherence to policy and underwriting procedures.
• Maintain internal audits to 80% satisfactory or better.
• Complete written office documentation monthly on each branch during regular visits to branches.
• Complete periodic written visitations.
• Keep expenses within acceptable ranges, not to exceed 3% growth per year in established branches.
• Continually develop knowledge of the company’s policies and procedures through constant study and review of the company’s Operations Manual, Associate Handbook, etc.
• Promote all products including Tax Preparation.
• Other duties as assigned.

Salary Pay: $62,000 - $105,000

Why World?

“The company is heading in a wonderful direction. I feel more appreciated than I ever have with World. There is a lot of opportunity to move up in the company.” – Branch Manager in Charleston, IL

• We promote from within, encouraging upward growth which includes profit share.
• With branches and operations in 16 states, we offer opportunities across the US.
• 75% of World’s Operations Executives moved up from a similar role.
• We pay you to give back: team members get paid volunteer hours each year.​
• Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
• Paid holidays, sick days, vacation time, and a 401(k) plan (including company match).
• We’ll get you home for dinner: your life outside of work is priority #1.
• Be part of a team with clear values, strong community, and a sense of belonging.
• You’ll make a positive impact on the lives of the customers you serve.

Experience that’ll wow us

• A way of making both customers & team feel understood and taken care of.
• The willingness to evolve to meet needs and embrace new ideas.
• Absolute team player – pitching in when needed and accepting help, too.
• The ability to negotiate, strategize, and plan.
• Passion for customer service and quality-driven problem-solving.
• Management experience or history of strong teamwork: people skills are everything.
• A positive influence and the motivation to grow in leadership.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:

• Knowledge of Microsoft Word and Excel.
• Ability to travel by car within an assigned district from location to location on a daily basis.
• Ability to travel nationally up to 10%, including overnight stays and airline travel when applicable.

Education and/or Experience:

• 2 or more years’ experience managing a branch.
• Must be licensed or have the ability to obtain licensing to sell insurance products.
• Bachelor’s degree preferred but not required.

Physical Demands and Working Conditions:

• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.

Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.

 

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.

Work Environment:

• Work performed in a branch environment
• Travel by car from location to location required on an almost daily basis.

It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.