Info Tech Network Technician

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Starting Wage: $15/hour

Hours: Up to 20-hours/week during the semester. Up to 40-hours/week during breaks and summer. Will work around class schedule.

Position Summary

Great opportunity for anyone interested in network hardware, wireless hardware, and electronics.  We will train.  The primary focus of this position is to assist permanent staff in maintaining UWSP’s network and telephone environment.  Tasks include wiring, maintenance, installation and repair of network and telephone equipment.  The ability to distinguish colors is required.  Knowledge of electricity, electronics, and network hardware, such as switches and routers, is a plus, but not required. 

Duties/Responsibilities

Maintenance of UWSP Switch and Voice Terminals

• Replace circuit packs by opening the facelift lever of the pack and popping it out of its backplane connector.

• Exchange or swap circuit packs by replacing a pack with a spare, or by changing the positions of duplicate packs within the system.

• Install, move, or change voice terminals for all campus users.

System Wiring

• Install/move jacks for campus users for voice/data connections to the telephone switch and the campus LAN.

• Install premise wire to add additional riser cable or horizontal cable to accommodate physical plant changes, expansions, new building needs, or station wiring.

• Identify different types of cable terminations using the standard color code at the cross connect field.

• Install appropriate cross connects and interconnect hardware to terminate premise wire and optical fiber.

• Make cross connect and jumper changes to premise wire to ensure signal continuity for voice and data.

Troubleshooting Repairs and Problems

• Work with staff to resolve line or equipment problems as needed.

• Respond to troubles called into the office for voice communications in a timely fashion.

• Record and maintain installation and maintenance records and files.

• Maintain inventory for voice terminals.

• Clean telephone instruments.

Required Service-Orientated Skills and Abilities

·         When needed, communicate with faculty, staff and students on use of equipment.

·         Ability to work in a safe manner being aware of personal safety and the safety of others.

·         Ability to work in confidential situations with confidential information.

·         Ability to effectively handle multiple tasks simultaneously.           

·         Ability to work effectively with individuals from all levels of the institution.

·         Flexibility in working with multiple, evolving or changing priorities.

·         Possess good interpersonal skills.

·         Ability to maintain regular, consistent and reliable attendance.

·         Ability to work independently under general supervision.

Technical Skills and Abilities

·         Experience in all Microsoft Office applications.

·         Experience working with AutoCAD in a plus.

·         Experience working with telephone and telecommunication systems is a plus.

Physical Requirements

·         The ability to work in small, or confined, spaces with manual dexterity of small tools and low levels of lighting.

·         A clear scientific thought process is required for troubleshooting of the telephone switch, voice mail, and network operations.

·         The ability to operate basic office equipment, such as a PC and printer.

·         The ability to coordinate eyes, hands, feet and limbs in performing tasks.

·         The ability to perform light physical activity, which may involve some lifting, carrying, pushing and pulling of objects weighing twenty-five to fifty pounds.

·         The ability to use ladders and walk stairs/distances throughout the institution.

·         The ability to recognize and identify similarities or differences between characteristics of colors, shapes and sounds associated with job-related objects, materials and tasks.

·         The ability to operate hand tools, power tools, voice/network wiring and testing instruments for voice and data.  In the operation of equipment, responsible for safety, health, and sanitation codes, regulations or practices of UWSP.

Key Job Responsibilities:

Special Notes:

Individuals with disabilities who need a reasonable accommodation during the application or interview process should contact Human Resources and Affirmative Action at 715-346-2606 or hr@uwsp.edu.

The safety and success of students, faculty, and staff at the University of Wisconsin-Stevens Point is paramount. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act requires the distribution of an annual security report to all current and prospective students, faculty, and staff. You may obtain the complete report at https://www3.uwsp.edu/protsv/Pages/Clery.aspx

The University of Wisconsin-Stevens Point will not reveal the identities of applicants who request confidentiality in writing, except the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7).

An offer of employment will require a criminal background check and authorization to work within the United States as required by the Immigration Reform and Control Act of 1986.

EEO Statement:

Qualified applicants will receive consideration for employment without regard to color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or other bases as defined by federal regulations and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.