Administrative Assistant II
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Position Title:
Administrative Assistant IIJob Category:
University StaffEmployment Type:
RegularJob Profile:
Administrative Assistant IIJob Duties:
Key Job Responsibilities:
Coordinate logistics for public, online, and customized programs, including communication with instructors, vendors, and students
Manage scheduling and resource coordination for classroom instruction (in-person and online), events, and departmental operations
Provide technical support for online instruction, including Zoom hosting
Serve as the first point of contact for students, instructors, and the public
Monitor departmental inboxes and respond or route inquiries appropriately
Maintain electronic and physical records in compliance with university procedures
Prepare and distribute communication materials using various technologies
Department: School of Continuing Education (SCE)
Compensation: $20/hr - $23/hr
Job Responsibilities:
Coordinate logistics for public, online, and customized programs, including communication with instructors, vendors, and students
Manage scheduling and resource coordination for classroom instruction (in-person and online), events, and departmental operations
Provide technical support for online instruction, including Zoom hosting
Serve as the first point of contact for students, instructors, and the public
Monitor departmental inboxes and respond or route inquiries appropriately
Maintain electronic and physical records in compliance with university procedures
Prepare and distribute communication materials using various technologies
Professional Attributes
Strong interpersonal and customer service skills
Ability to work independently and as part of a team
Flexibility and adaptability in a dynamic work environment
Effective time management and multitasking abilities
Strong problem-solving and critical-thinking skills
Willingness and ability to learn new systems and processes
Minimum Qualifications
High school diploma or equivalent
Two years of relevant administrative, customer service, or data entry experience
Proficiency in Microsoft Office Suite and Outlook
Strong written and verbal communication skills
Preferred Qualifications
College coursework or degree
Experience with data entry into relational databases or CRM systems
Previous experience in higher education or adult learning environments
Demonstrated ability to support multiple managers and projects simultaneously
Reasonable Accommodations
Pursuant to university policy, UWM provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact uwm-jobs@uwm.edu or 414-229-4463. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability.
Confidentiality of Applicant Materials
UWM is a State agency and subject to Wisconsin’s Open Records Law. UWM will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin’s Open Records law. In certain circumstances, the identities of “final candidates” and/or the identity of the appointed applicant must be revealed upon request.
CBC and Reference Check Policy
Employment will require a criminal background check. UWM takes the prevention of sexual misconduct seriously. As such, you and your references will be required to answer questions regarding any past findings of sexual violence and sexual harassment or any pending allegations of sexual violence or sexual harassment.
Annual Security and Fire Safety Report (Clery Act)
For the UWM Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see http://www.cleryact.uwm.edu/, or call UWM’s Dean of Students Office, Student Union 345 at (414) 229-4632 for a paper copy.
Employment Authorization
In compliance with federal law, all persons at the time of their start date will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
UW is an Equal Opportunity Employer
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.
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