Property Manager - Westgate Palace Resort

About Westgate Resorts

Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

About Westgate Palace

Conveniently located near all the amazing Orlando attractions and theme parks, newly renovated International Drive hotel is your ideal destination for an amazing Orlando vacation, steps from the world-renowned I-Drive and across the street from Universal Orlando Resort! Westgate Palace Hotel / Universal / I-Drive is an amazing two-tower, lakeside hotel that's also walking distance to more than 200 specialty shops and family-friendly restaurants in Orlando, Florida.

The Property Manager will oversee the daily operations, leasing, maintenance, and residential relations for assigned residential rental properties. This includes the overseeing the rental process, monitoring compliance with lease agreements, and security of the properties.

Additionally, the person must possess and adhere to the following core company values:

• Integrity
• Passion
• Work Ethic

Essential Duties and Responsibilities

• Must be able to work Tuesday through Saturday and will work 100% onsite at the Palace Resort location
• Manage all aspects of residential property operations including leasing, rent collection, maintenance coordination, and tenant services
• Serve as the primary point of contact for residents; promptly address tenant inquiries, complaints, and service requests
• Advertise and show available units, screen prospective tenants, and process lease agreements
• Oversee the move-in and move-out process, including inspections, deposits, and documentation
• Enforce lease terms and property policies; initiate legal action when necessary for lease violations or non-payment
• Coordinate regular property inspections and schedule necessary repairs or improvements
• Maintain accurate financial records and property reports, including rent rolls, income/expense statements, and vendor invoices
• Develop and manage property budgets to ensure profitability and cost control
• Hire, supervise, and manage vendors, maintenance staff, and contractors
• Stay current with housing laws, fair housing regulations, and local ordinances to ensure full compliance

To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Experience

• 2+ years of experience in residential property management or leasing
• Property management experience with high-rise apartments/condos strongly preferred

Education & Certifications

• High school diploma or equivalent required; Bachelor’s degree in Business, Real Estate, or related field preferred
• Valid Driver’s License
• FL Real Estate License preferred

Skills/Knowledge

• Strong working knowledge of local housing laws, landlord-tenant regulations, Fair Housing practices, leasing, rent collection, and eviction procedures
• Excellent communication, interpersonal, and problem-solving skills
• Ability to manage multiple properties and priorities effectively
• Ability to work independently and effectively manage multiple tasks
• Proficiency with Yardi property management software and Microsoft Office Suite
• Bilingual English/Spanish is preferred

Work Environment

• The Team Member is occasionally exposed to outside weather conditions
• Regular on-site presence required, including periodic inspections and in-unit visits. May include after-hours or weekend availability for emergencies or showings
• On property living is preferred, not required.  Team Members living onsite will receive a discount

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.