General Manager | Luxury Multifamily Residences

• LOCATION AREA: Basalt, Co.
• Salary: $120,000 - $130,000 Annually

Worth Ross Management Company (WRMC) is an award-winning industry leader committed to excellence in luxury property management. We are seeking an experienced and service-driven General Manager to lead operations at a Luxury Class A+ Multifamily near Aspen, Colorado.

The General Manager will oversee all aspects of day-to-day operations, ensuring elevated resident experiences, operational efficiency, and alignment with ownership objectives. This role requires a proven leader with excellent communication skills, strong financial acumen, and the ability to manage and inspire a diverse on-site team in a refined, service-oriented environment.

Key Responsibilities

• Serve as the primary liaison between the community and ownership, maintaining clear and consistent communication.
• Lead, develop, and support an on-site team, fostering a high-performance culture with a focus on excellence in service delivery.
• Oversee daily operations including hospitality, maintenance, administration, and vendor services.
• Deliver a five-star resident experience through proactive engagement, service quality, and attention to detail.
• Manage third-party vendor relationships, contracts, and performance to ensure quality and cost-effectiveness.
• Prepare and manage the community’s annual operating budget; analyze monthly financials and provide variance reporting.
• Oversee preventive maintenance, inspections, and capital improvement projects in collaboration with engineering and risk management teams.
• Ensure regulatory compliance, building safety, and adherence to WRMC’s standard operating procedures.
• Coordinate resident move-in/move-out activities and building access protocols.
• Maintain accurate records for ownership reporting, project tracking, and resident interactions.
• Participate in board meetings, owner association elections, and relevant committees when applicable.
• Maintain and implement building emergency protocols and safety drills.
• Remain available for after-hours emergencies as needed.

Qualifications

• Bachelor's degree in Business, Hospitality, Property Management, or a related field preferred.
• Minimum of 5 years of experience in residential or hospitality property management, with a focus on luxury or high-rise communities.
• Demonstrated leadership and team-building skills, with a collaborative and solutions-oriented management style.
• Excellent written and verbal communication skills; polished, professional, and resident-focused.
• Strong organizational skills with the ability to manage competing priorities in a dynamic environment.
• Solid understanding of budgeting, accounting principles, and financial reporting.
• Experience overseeing capital projects and property renovations is a plus.
• Familiarity with relevant laws, codes, and condominium association governance.

At Worth Ross, we don’t just manage properties — we elevate lifestyles. Join a team that values integrity, excellence, and innovation in every aspect of property management.

• Medical
• Dental
• Vision
• Short term disability (STD)
• Long term disability (LTD)
• Employee assistance program (EAP)
• Pet insurance 
• Retirement
• Paid Time Off (PTO)