Fast Facts

WGU is seeking a Salesforce Enterprise Architect to lead the design and implementation of innovative Salesforce solutions that drive organizational growth and digital transformation.

Responsibilities: Design scalable Salesforce architectures, lead the development of solutions, drive improvements, conduct code reviews, and mentor teams.

Skills: Requires expertise in Salesforce technologies, enterprise architecture principles, strong problem-solving skills, and proficiency in tools such as Lucid or Visio.

Qualifications: Requires a Bachelor's or Master's degree in IT or related field, 10+ years of Salesforce experience, relevant certifications, and strong leadership abilities.

Location: This is an in-office position located in Phoenix, AZ.

Compensation: $157000 - $243400 / Annually

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 411Pay Range: $157,000.00 - $243,400.00

Job Description

About the Team Join our dynamic team at Western Governors University (WGU) where we are dedicated to driving digital transformation and innovation. Our team is committed to creating scalable, efficient, and secure Salesforce solutions that align with our business strategy and support our organizational growth.

As a Salesforce Enterprise Architect, you'll play a pivotal role in shaping the technological landscape of our organization. You will lead the design, development, and implementation of complex Salesforce solutions that meet our business objectives and drive transformative change.

What You'll Do

• Collaborate with stakeholders to understand business requirements and translate them into scalable, efficient Salesforce solutions. 
• Design end-to-end Salesforce architectures that ensure scalability, security, and maintainability. 
• Lead the evaluation and redesign of current Salesforce solutions. 
• Develop architectural blueprints, technical specifications, and design documentation. 
• Provide technical leadership and guidance to development teams throughout the SDLC. 
• Conduct code reviews and ensure adherence to best practices and standards. 
• Drive continuous improvement by staying abreast of Salesforce platform updates, emerging technologies, and industry trends. 
• Act as a subject matter expert on Salesforce platform, providing mentorship and training to team members. 
• Collaborate with other architects and stakeholders to ensure alignment with overall enterprise architecture principles and standards. 
• Participate in the development of roadmaps, strategies, and initiatives to enhance the Salesforce ecosystem and enterprise architecture.

What You'll Bring

• Bachelor's or Master’s degree in Computer Science, Information Technology, or a related field. 
• Proven experience as an Enterprise Architect or similar role, with at least 10 years of experience in designing, customizing, and implementing Salesforce solutions. 
• In-depth knowledge of enterprise architecture principles, frameworks, and methodologies. 
• In-depth knowledge of Salesforce platform capabilities, including but not limited to Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud.
• Experience with cloud platforms (e.g., AWS, Azure, GCP) and containerization technologies (e.g., Docker, Kubernetes).
• Strong understanding of enterprise architecture principles, including integration patterns, data modeling, security, and scalability. 
• Salesforce certifications such as Salesforce Certified Application Architect or Salesforce Certified System Architect.
• Proficiency in Salesforce technologies such as Apex, Visualforce, Lightning Web Components, and Salesforce APIs. 
• Experience with Salesforce DX, CI/CD processes, and version control systems. 
• Experience with third-party managed packages, API integration principles. 
• Experience using Lucid or Visio or another visualization tool.
• Excellent analytical and problem-solving skills with a keen attention to detail. 
• Exceptional communication and interpersonal skills, with the ability to effectively communicate and document technical concepts to diverse stakeholders. 
• Demonstrated ability to lead cross-functional teams and drive consensus in a fast-paced, dynamic environment. 
• Strong leadership abilities with a passion for mentoring and coaching team members.

Bonus Points if You Have

• Knowledge of UML. 
• Experience using Jira. 
• Previous development experience. 
• Certification in cloud technologies and enterprise architecture (e.g., TOGAF, Zachman). 

Experience in lieu of education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements.Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.

What to Expect At WGU, our mission drives everything we do—including how we hire. Our interview experience is designed to give qualified candidates the opportunity to show their best work through meaningful conversations, practical problem-solving, and authentic collaboration.

We thoughtfully review every application and invite forward the candidates whose experience and potential best align with the role and our mission. If selected, you’ll hear from a recruiter or hiring manager who will guide you through the process and help you know what to expect at each stage. We aim to communicate decisions promptly and respectfully.

Here’s what that typically looks like: 

Introductory call (~30 minutes): We’ll walk you through who we are at WGU and learn about your relevant experience. 

Hiring leader interview: A get-to-know-you video meeting with the hiring leader

2nd interview: Meet with key stakeholders and discuss your vision for the role.

Team Technical interview: Dive deep into your technical expertise and problem-solving skills. 

Work Location This is a full-time, in-office position at WGU’s office in Phoenix, AZ.

While we welcome talented applicants from all backgrounds, WGU is not able to provide visa sponsorship for this specific role.

We're looking forward to getting to know you and seeing how you think, collaborate, and build. Welcome to WGU.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [email protected].

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.