Audiovisual Events Engineer

About the Team

OpenAI’s IT team powers the technology that enables our people to do their best work. We build and support systems that are reliable, secure, and easy to use—so that every employee, whether they’re working on cutting-edge AI research or scaling our operations globally, can move fast and collaborate effectively.

We support a variety of use cases across OpenAI, including corporate infrastructure, networking, AV systems, endpoint management, and IT support. The team takes pride in creating a thoughtful, high-quality user experience for every person at the company.

About the Role

We're looking for an Audiovisual (AV) Events Engineer to lead our global ITAV event support function. This person will drive how we support executive meetings, team events, company-wide all-hands, and high-profile productions across our offices. You’ll collaborate closely with internal stakeholders and external vendors to ensure events run smoothly and our technology just works.

This role is highly hands-on and requires technical depth across AV production tools, networking, and IT systems—alongside a service mindset and calm under pressure.

This is a full-time, onsite role based in our San Francisco office, five days a week.

In this role, you will:

• Be the subject matter expert for our global ITAV event support program and event space technologies.

• Own AV event planning end-to-end—from design and coordination through on-the-ground execution.

• Operate, program, and configure event AV systems (e.g., Yamaha, Vizrt, Panasonic, Ross, Analogway, Reidel, Clearcom).

• Serve in key AV roles during events (Technical Director, Video/Audio Engineer, Graphics, QA).

• Support events ranging from executive offsites to all-hands meetings and multi-office productions.

• Build and maintain scalable ITAV event processes in partnership with our workplace and events teams.

• Troubleshoot AV issues, manage escalations, and proactively maintain reliability across environments.

• Travel as needed to support AV setup and operations at other OpenAI locations.

• Mentor junior teammates and document processes to scale knowledge across the team.

• Provide feedback to AV Engineering to continuously improve our AV infrastructure.
  

You might thrive in this role if you have:

• 7+ years of experience supporting and running internal AV events in fast-paced tech environments.

• Expertise with enterprise AV systems and production technology (e.g., QSC, Yamaha, Vizrt, Ross, Barco, Blackmagic).

• Deep familiarity with AV-over-IP technologies like QSC Q-LAN, Dante, NDI, and Crestron NVX.

• Hands-on experience with video conferencing tools (Zoom, Google Meet, Microsoft Teams, Webex) and how they integrate with enterprise AV setups.

• The ability to calmly troubleshoot under pressure—before, during, and after events.

• Experience managing AV requests and support through ticketing systems with SLA tracking.

• A strong understanding of enterprise networking concepts as they relate to AV systems.

• A high bar for quality, strong documentation habits, and a passion for creating a reliable, delightful AV experience.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.

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