Director, Identity and Access Management Services

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Closing Date:

12/15/2025

Type of Position:

IT InfrastructureNo

Job Type:

RegularNo

Institution Name:

University of Arkansas, Fayetteville

Founded in 1871, the University of Arkansas is a land grant institution, classified by the Carnegie Foundation among the nation’s top 2 percent of universities with the highest level of research activity. The University of Arkansas works to advance the state and build a better world through education, research, and outreach by providing transformational opportunities and skills, fostering a welcoming climate, and nurturing creativity, discovery, and the spread of new ideas and innovations.

The University of Arkansas campus is located in Fayetteville, a welcoming community ranked as one of the best places to live in the U.S. The growing region surrounding Fayetteville is home to numerous Fortune 500 companies and one of the nation’s strongest economies. Northwest Arkansas is also quickly gaining a national reputation for its focus on the arts and overall quality of life.

As an employer, the University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.

Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening.

If you have a disability and need assistance with the hiring process, please submit a request via the Disability Accommodations | OEOC | University of Arkansas (uark.edu) : Request an Accommodation. Appli­cants are required to submit a request for each position of which they have applied.

For general application assistance or if you have questions about a job posting, please contact Human Resources at 479.575.5351.

Department:

Cybersecurityhttps://its.uark.edu/

Summary of Job Duties:

The Director, Identity and Access Management (IAM) reports to the Chief Information Officer and oversees all aspects of solutions architecture and development in the domain of identity, access management, Active Directory, multi-factor authentication, privileged access management, single sign-on, and related middleware. The position is responsible and accountable for coordinating and managing the scope, estimations, and delivery of multiple small to large-scale projects to achieve the desired goals and benefits. The position also sets technical and service strategies, provides expertise and advice for the organization, and leads the delivery of identity and access services to the university and affiliates.

The IAM Director will positively impact the University’s operations and culture by ensuring IT infrastructure is operable, secure, efficient, and effective in service of the University’s mission. This team member will advance the University’s mission by delivering exceptional information technology services comprehensively and consistently across customers and stakeholders.

Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Qualifications:

Minimum Qualifications:

• Bachelor’s degree in one of the following or related fields: information technology, cybersecurity, computer science, business administration

Applicable equivalencies or work experience may be considered on the above qualifications.

• At least five years of experience managing technical and operational staff

• Three or more years of applicable experience in Identity and Access Management services and computer information systems

• At least three years providing and managing multilateral federation and directory services (e.g., Active Directory, LDAP), Single Sign-On (SSO) technologies, multi-factor authentication (MFA) solutions, role-based access control (RBAC), identity governance and administration (IGA), and privileged access management (PAM)

• Experience leading Identity and access management at a large enterprise

Preferred Qualifications:

• Experience with Microsoft Entra and Active Director (AD)

• Experience in a complex higher education or hospital environment, serving academic, research, clinical, and administrative functions of a large institution

• Experienced in leading change management activities and managing their impact across multiple units or departments

• Demonstrated experience leading in an ever-changing, fast-paced environment

Knowledge, Skills and Abilities:

• Demonstrated understanding of privacy and security regulations and best practices, including federal and state laws, policies, and standards

• Excellent oral and written communication skills, including the ability to effectively present technical topics to large groups with potentially varied levels of technical sophistication

• Ability to inspire creativity in others and advise teams on industry-leading practices, such as the incorporation of new technologies or processes

Additional Information:

$75,092 - $97,619 commensurate with education and experienceCover Letter/Letter of Application, List of three Professional References (name, email, business title), ResumeProof of Veteran StatusCrystal Ellis, Strategic Talent Acquisition Specialist, [email protected]

All application materials must be uploaded to the University of Arkansas System Career Site https://uasys.wd5.myworkdayjobs.com/UASYS  

Please do not send to listed recruitment contact.

Special Instructions to Applicants:

Pre-employment Screening Requirements:

Criminal Background Check, Sex Offender Registry

The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

The University of Arkansas seeks to attract, develop and retain high quality faculty, staff and administrators that consistently display practices and behaviors to advance a culture that embeds equal opportunity, educational excellence and unparalleled access for all.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All Application information is subject to public disclosure under the Arkansas Freedom of Information Act.

Constant Physical Activity:

Talking

Frequent Physical Activity:

N/A

Occasional Physical Activity:

N/A

Benefits Eligible:

Yes