Senior Change Management Program Lead

Overview

Waters Corporation is seeking a Senior Change Management Leader to drive the design and execution of our change management strategy, ensuring a smooth transition that accelerates adoption, minimizes disruption, and maximizes business value.

The ideal candidate brings deep change management experience, including mergers & acquisitions (M&A), proven success developing and operationalizing integration playbooks, and the ability to coach senior leaders through complex organizational change. This role is both strategic and hands-on, from assessing change impact to leading large-scale change initiatives. The successful candidate will enhance team capabilities while building rigor and process to ensure effective change management.

This is a hybrid role based in Milford, MA.

Responsibilities

Strategy & Planning

• Develop and execute the overarching change management and communications strategy for integrations, aligned with business objectives and transformation goals.
• Craft a compelling vision and business case for change, ensuring clarity of purpose and alignment across all levels.
• Conduct stakeholder analysis and change readiness assessments to identify key influencers, resistors, and champions.
• Design a comprehensive integration playbook and set of training and enablement materials to standardize future change initiatives.
• Lead risk assessment and mitigation planning for all change activities.

Execution & Leadership

• Partner with senior executives, business leaders, and HR to align change activities with organizational goals and timelines.
• Serve as a trusted advisor to executive sponsors, integration leaders, and functional leads.
• Champion a people-first approach to integration, ensuring employees are informed, engaged, and supported through transition.
• Develop detailed project plans, manage timelines, and coordinate cross-functional teams to ensure successful execution.

Training, Communications, and Enablement

• Develop and deliver training materials, workshops, and toolkits to equip managers and employees for change.
• Oversee the creation of clear, timely communications to drive transparency and trust.
• Monitor adoption and engagement metrics, providing insights and recommendations to optimize outcomes.
• Provide coaching and support to managers and supervisors to help them lead their teams through transitions.

Continuous Improvement & Playbook Development

• Codify best practices and lessons learned into a repeatable integration playbook and change management framework for future acquisitions.
• Drive continuous improvement of change tools, templates, and methodologies.
• Document all change management activities and ensure documentation is updated and maintained.

Qualifications

• 7-10+ years of experience in organizational change management, including 5+ years supporting M&A integrations or large-scale transformation initiatives.
• Proven ability to design and implement enterprise-wide change strategies in complex, global organizations.
• Strong understanding of M&A lifecycle activities, including due diligence, integration planning, and post-close execution.
• Exceptional communication, facilitation, and influencing skills with the ability to engage at all organizational levels.
• Experience developing and delivering training and enablement programs.
• Change management certification (e.g., Prosci, CCMP) strongly preferred.
• Bachelor’s degree in Business, Organizational Development, or related field; Master’s degree preferred.

Company Description

Waters Corporation (NYSE:WAT) is a global leader in analytical instruments, separations technologies, and software, serving the life, materials, food, and environmental sciences for over 65 years. Our Company helps ensure the efficacy of medicines, the safety of food and the purity of water, and the quality and sustainability of products used every day. In over 100 countries, our 7,600+ passionate employees collaborate with customers in laboratories, manufacturing sites, and hospitals to accelerate the benefits of pioneering science. 

Diversity and inclusion are fundamental to our core values at Waters Corporation. It benefits our employees, our products, our customers and our community. Waters complies with all applicable federal, state, and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status, or any other characteristic protected by law. Waters is proud to be an equal opportunity workplace and is an affirmative action employer. All hiring decisions are based solely on qualifications, merit, and business needs at the time.

Key Words