Technical Product Manager - Billing

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

At Visa, the Corporate Information Technology organization, enables Visa's revenue growth through flexible pricing engines and global revenue platforms built on modern technologies. They enable compliance through Legal and Privacy applications, support HR IT applications, Digital media, cloud and network solutions.

The CIT Product Management team is looking for a Technical Product Manager who will be responsible for managing the product lifecycle from conception to launch and beyond, ensuring the successful delivery of high-quality billing and cross functional applications on time and within budget. You will be working as part of a team responsible for evangelizing, building and testing critical business applications that utilize ORMB, Machine Learning and Gen AI technologies. The team works closely with business owners of these services to solve business problems, discover opportunities and improve operations by delivering features that reduce manual efforts.

As a product manager, you will provide functional and technical expertise, thought leadership with focus on automation and creating business value. For this role, it is important for you to enjoy working on diverse technologies and should be excited to take initiatives to solve complex business and operational problems. 

A strong candidate will have a solid experience in product management, agile product delivery, as well as superb skills in communications, business analysis, problem-solving, coordination, and change management. The ideal candidate ensures things get done with customer-first mindset.
 

Key Responsibilities:

• Drive business requirements intake, document elaborated requirements and use cases in partnership with business product management, Engineering, and UX design
• Provide functional leadership during the analysis of new upcoming programs and projects
• Perform technical grooming of business requirements and specifications for existing and new services and products. Work with team members to create/review user stories. Develop well-formed features specifications and acceptance criteria 
• Ensure that business requirements include measurable business benefits and OKR’s
• Work with UX/CX team to ensure requirements translate to mockups and meet interaction and design requirements for clients
• Collaborate with Engineering and Business product manager in setting the roadmap and making necessary tradeoffs using prioritization events
• Develop best practices for improving quality of requirements, developer productivity and user engagement and roll out to team members
• Measure and improve agility adoption of team members and provide recommendations
• Monitor day to day performance of our platforms, analyze trends, create, and lead initiatives that will improve customer experiences
• Collaborate with cross-functional development team to identify impact, manage dependencies and define key milestones
• Manage post-release feature management measurement of adoption, performance, and collaboration with business product managers
• Proactively identify gaps in the current product offering and lead the effort to develop solutions that drive business value
• Develop concise product materials to document the product features to educate stakeholders (e.g., Product Guides, Integration Guides, Release Notes)

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Basic Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications:

• 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.
• Strong product management and business transformation experience for financial applications and building custom applications
• Deep functional knowledge and configuration skills in Oracle Revenue Management and Billing (ORMB) functional, configuration, and testing. Understanding of ORMB data model.
• Experience with relational databases like Oracle, Postgres, NoSQL database such as MongoDB and SQL
• Experience in machine learning algorithms, models, and frameworks to derive analytical insights from data.
• Exposure to developing applications using OpenAI's GPT and OpenAI APIs, and experience working with vector databases.
• Experienced with agile software development methodology, SAFE, story, and requirements definition
• Must be highly self-motivated with strong organizational skills, outstanding analytic skills and polished facilitation skills, stakeholder management.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,700.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.