Director - Personal Lines Products and Analytics

Company Overview

Recognized as a Milwaukee Journal Sentinel Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We’re committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.

Job Summary

The Director of Personal Lines Products and Analytics leads the strategy and execution of product management, pricing, and data analytics for our Personal Lines business. This influential role calls for a visionary leader who can inspire teams, shape innovative products, and leverage data-driven insights to keep us ahead in a competitive insurance market.

Work Location

This position offers both remote and hybrid work locations.  Candidates who reside within 50 miles of an office location (West Bend, Madison, Appleton) will be offered a hybrid work schedule.  Candidates who are fully remote (beyond 50 miles) may occasionally be asked to travel to an office location for in-person engagement activities such as team meetings, training and corporate events. 

Responsibilities & Qualifications

Are you ready to shape the future of the mass affluent Personal Lines market? We’re looking for a dynamic leader to drive strategy, champion data-driven decision-making, and elevate our pricing sophistication.

In this pivotal role, you’ll:

• Lead the advancement of our Personal Lines strategic product objectives for the mass affluent segment.
• Serve as the division’s data owner—developing and executing a robust data and analytics strategy to uncover insights and inform key decisions.
• Support the pricing and analytical modeling that fuels our strategic goals.
• Collaborate with product managers and pricing actuaries to design and refine pricing strategies that balance profitability and market competitiveness.
• Inspire, mentor, and empower your team—setting clear goals, providing resources, and fostering professional growth.
• Partner with cross-functional teams in marketing, IT, and customer service to ensure seamless execution of initiatives.
• Cultivate strong relationships with key stakeholders to drive alignment and success.

Preferred Experience and Skills:

• 5 years working with the mass affluent or high net worth market segment(s)
• 10 years of experience in personal lines insurance
• 5 years of leadership experience
• 5 years in a product, pricing, or analytics role
• Strong leadership and team management skills
• Exceptional analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Proven ability to work collaboratively and build relationships across departments

Preferred Education and Training:

• Bachelor’s Degree in Business, Actuarial Science, Mathematics, Statistics, Insurance, or a related field

If you’re a strategic thinker with a passion for turning data into action, building high-performing teams, and driving innovation in insurance products and services — this is your opportunity to make a meaningful impact.

Ready to lead the charge? Apply now and help us shape what’s next.

#LI-BW1

Salary Statement

The salary range for this position is $170,000-$200,000.   

The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity.  Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.  

Benefits

West Bend offers a comprehensive benefit plan including but not limited to:   

• Medical & Prescription Insurance  

• Health Savings Account  

• Dental Insurance  

• Vision Insurance  

• Short and Long Term Disability  

• Flexible Spending Accounts  

• Life and Accidental Death & Disability   

• Accident and Critical Illness Insurance  

• Employee Assistance Program  

• 401(k) Plan with Company Match  

• Pet Insurance  

• Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates 

• Bonus eligible based on performance  

• West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.

EEO

West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.