Product Manager

Role Summary:

TEAM is looking for a Product Manager who is a strong team-leader capable of delivering innovative solutions to complex problems for our tech-enabled service business. You will play a pivotal role in shaping and executing our technical product vision and strategy. Your primary goal will be to create the product roadmap, get stakeholder buy- in, and then lead the delivery of new product offerings to our clients and internal teams.

What you will do:

• Develop and execute a comprehensive product strategy aligned with the company’s business objectives using Salesforce and other tools and systems
• Work closely with Chief Operations Officer (COO), Chief Customer Officer (CCO), and other Executive Team members to align strategic priorities with product offerings
• Lead and inspire a technical team, providing clear direction, mentorship, and support in the delivery of high-quality solutions
• Partner with engineering team as the ‘voice of the customer’ for our internal technical teams
• Oversee end-to-end product development process, including requirements gathering and prioritization, design, development, testing, and release. Ensure this is done on time and within budget

• Bachelor’s degree in Business, Computer Science, or related field
• 5+ years of experience in product management or related field
• Proven track record of successfully implementing complex projects on time and within budget
• Extremely strong communication, people management, and change management skills
• Highly organized with strong attention to detail
• Action-orientation balanced with people-first care and attention to detail on downstream impacts

Company-sponsored medical, dental, and vision plan for employees and their dependents, 401(k) participation and match after 1 month of continuous service, wellness program, learning development program, life insurance, long-term disability coverage, charitable contribution matching, volunteer time off, and employee assistance program.  In addition to accrued vacation time and sick time, TEAM recognizes 12 paid federal holidays.  For team members based in the San Diego office, we provide daily catered meals, weekly massages, an onsite fitness center, a fully stocked pantry, happy hours, free parking, and much more.

Company Description:

TEAM Risk Management Strategies (www.teamemployer.com) is the national leader in the outsourced household employment market. Founded in 2003, we provide payroll, outsourced human resources, and risk management solutions, enabling individuals to choose and effectively manage their own in-home service providers. Beyond payroll and risk management, we specialize in fanatical customer service and partner with many of the nation’s largest blue-chip banks and financial institutions. 

We are a high-performing team pursuing aggressive growth targets.  We’re proud of our 93% client NPS, 15% organic revenue CAGR, and 99% revenue retention. We like to win, but we also have fun doing it: we have a close-knit family culture and keep things light with our regular team celebrations, games, and events. TEAM is also recognized as a winner of the San Diego Top Workplace award in 2022, 2023, and 2024. 

Our Mission: To bring peace of mind and simplicity to household employment.

Our Vision: To be the top provider for household employment in the US.

Our Values:

• We care deeply. We act with kindness and a deep sense of responsibility towards our clients, our employees, each other, and all.  
• We are thoughtful and thorough. We think through unasked questions because we know that the small things matter. 
• We see challenges as opportunities. We approach adversity with optimism, and embrace even the toughest obstacles for the growth and wisdom they provide. 
• We hold the bar high. We want to be the very best at what we do, we hold ourselves and each other to a high standard, and we will run through walls to achieve our goals. 
• We serve with humility. There is no job too small. Great ideas can come from anyone. 
• We celebrate our success and each other. Knowing how hard we work on all the above, we recognize the importance of celebrating each other and our wins along the journey. 

This role is based in California. The California salary range for this position is $120,000-$150,000. Compensation is based on several factors, including but not limited to the applicant’s skills, work experience, knowledge, abilities, education, etc.

Note:

TEAM Risk Management Strategies, LLC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation, or any other protected characteristic under local, state, or federal law.