Product Manager, Billing

About 1Password

At 1Password, we’re building the foundation for a safe, productive digital future. Our mission is to unleash employee productivity without compromising security by ensuring every identity is authentic, every application sign-in is secure, and every device is trusted. We innovated the market-leading enterprise password manager and pioneered Extended Access Management, a new cybersecurity category built for the way people and AI agents work today. As one of the most loved brands in cybersecurity, we take a human-centric approach in everything from product strategy to user experience. Over 165,000 businesses and millions of people trust us to provide seamless, secure access to their most critical information. 

If you're excited about the opportunity to contribute to the digital safety of millions, to work alongside a team of curious, driven individuals, and to solve hard problems in a fast-paced, dynamic environment, then we want to hear from you. Come join us and help shape a safer, simpler digital future.

We're looking for an experienced Product Manager to help drive the product strategy, roadmap, and execution of our billing systems. As a Billing PM, you will be responsible for strategy and execution of our channel integrations, improving existing integrations with payment providers and defining the roadmap for new integrations and channel opportunities. You'll work closely with cross-functional partners across engineering, design, sales + support, compliance, finance, and data to drive large-scale change to how customers consume 1Password. This is a high-impact, high-ownership opportunity to build the systems that power our business and build the foundation for long-term growth.

This is a remote opportunity within Canada and the US.

What you can expect:

• Work closely with your cross-functional partners to define and build reliable and flexible channel integrations.

• Iterate on the core billing and payments infrastructure in partnership with Finance, Sales, Support, and Engineering, balancing business needs with long-term platform scalability.

• Partner with other 1Password product teams to power new monetization efforts and unlock sales levers.

• Drive planning and prioritization, defining and tracking key metrics including payment success rates, reducing involuntary churn, and revenue recovery, and work closely with engineers to define feature functionality and execute against the roadmap.

• Evaluate and integrate third-party payment providers and tools to optimize performance and reduce costs

What we’re looking for:

• 3+ years of product management experience, bonus if your experience is in billing / commercial systems.

• A track record of leading complex product launches that require alignment across many teams.

• Excellent communication and analytical skills and a highly collaborative approach.

• Strong preference for experience in billing, payments, or commercial systems.

• An understanding of the strategy, incentives, and mechanics behind billing and payments.

• Experience working to deliver technical solutions that are used as the foundation to deliver features to customers.

• Platform or infrastructure product experience with a focus on scalable systems.

• Comfortable working with APIs, integrations, and technical system architecture.

• Experience evaluating and integrating third-party payment providers and tools.

Our philosophy on Product consists of six core pillars:

1. Ownership - You should think of yourself as the CEO of your product domain. Build influence without always having the formal authority.

2. Focus and Execution - can you ship quickly and measure results?

3. Customer Empathy - are you motivated first and foremost to solve customer problems?

4. Effective Communication - can you bring the entire organization - horizontally and vertically - along on the journey?

5. Go To Market - can you understand and drive the business outcomes through product decisions?

6. Technology - articulating how our technology beats our competitors and work constructively and build credibility with our technical teams.

Product Managers play a highly visible role in the company and are critical to the development and execution of our product strategy. As PM’s, we are responsible for setting and championing the high bar for our products. You must excel at prioritization, collaboration and communication, while holding yourself and others accountable for measuring quality and business results.

USA-based roles only: The annual base salary for this role is between $121,000 USD and $163,000 USD plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

Canada-based roles only: The annual base salary for this role is between $115,000 CAD and $155,000 CAD plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.

At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.

Our culture

At 1Password, we prioritize collaboration, clear and transparent communication, receptiveness to feedback, and alignment with our core values: keep it simple, lead with honesty, and put people first.

You’ll be part of a team that challenges the status quo, and is excited to experiment and iterate in search of the best solution. That said, 1Password is not for everyone. Our work is demanding, we strive for excellence, and the pace is fast. We need people who are keen to take on challenging problems, who seek feedback to grow, and who are driven to make an impact. If you're looking for a place where you can settle into a comfortable routine, this might not be the right fit for you. We’re looking for individuals who are proven experts in their fields, as well as those who are highly adaptable, can thrive in ambiguity and through change, are curious, and above all deliver results.

We are committed to leveraging cutting-edge technology—including AI—to achieve our mission. We also understand that thinking critically about AI in its current forms will help us create better solutions for our customers and ourselves with its future forms, which will help us continue to close the gap between security and privacy and achieve our mission. We want team members at all levels to take the approach of actively learning AI best practices, identifying opportunities to apply AI in meaningful ways, and driving innovative solutions in their daily work. Embracing the future of AI isn't just encouraged at 1Password—it's an essential part of how we will be successful at 1Password.

Our approach to remote work

We believe in the power of remote work, but recognize that in-person connection is important to help us achieve our mission. While we are a remote-first company, travel for in-person engagement is a part of most roles. Frequency will depend on role and responsibilities, and may include, but is not limited to: annual department-wide offsites, team meetings, and customer/industry events.

What we offer

We believe in working hard, and rewarding that hard work through our benefits. While not an exhaustive list, here is a glance at what we currently offer:

Health and wellbeing

👶 Maternity and parental leave top-up programs

🏝 Generous PTO policy

💖 Four company-wide wellness days

Growth and future

📈 Company equity for all full-time employees

💸 Retirement matching program

🔑 Free 1Password account

Community

🤝 Paid volunteer days

🌎 Employee-led inclusion and belonging programs and ERGs

🏆 Peer-to-peer recognition through Bonusly

You belong here.

1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.

Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at [email protected] and we’ll work to meet your needs.

Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.

Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.

1Password uses artificial intelligence (AI) and machine learning (ML) technologies, including natural language processing and predictive analytics, to assist in the initial screening of employment applications and improve our recruitment process. See here for the latest third party bias audit information. If you prefer not to have your application assessed using AI/ML features, you may opt out by completing this form. For additional information see our Candidate Privacy Notice.