Product Manager, Visa Payables Automation

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

As a Product Manager/Owner for Visa Payables Automation, we are seeking an individual that is a self-starter, ready to learn and innovate, and able to work both independently and as part of a team. Visa Payables Automation (VPA) is a key product within Visa’s Virtual Card product suite and this role will be responsible for the VPA User Experience (Banks, Fintechs, Buyers and Suppliers) including strategy and development management.   

The right candidate will be able to combine successful product development process experience with effective collaboration, facilitation, leadership, and technical skills.  This role will be responsible for supporting the end-to-end product management including understanding global market needs, developing product vision and strategy, roadmap creation and communication, product design and development, release planning, and marketing of our VPA product across a wide range of workstreams including Technology, Risk, Legal, Regulatory, Operations, Implementation, Client Service and the regional product teams.

The role requires analytical, collaborative, strategic, and technical product skills. In addition, the role is required to develop a deep understanding of the Visa Payables Automation product, ensure changes to the product are executed on time and budget, and that Issuer and client impacts are understood, communicated, and managed. 

We are fueled by a diverse team of talented team-members who continuously raise the bar on delivering best-in-class products and services to people all over the world. So, we’re looking for someone who is passionate about payments and product, inquisitive, driven, and enjoys solving complex business problems using his/her strong analytical skills.

RESPONSIBILITIES

• Understands and maintains a deep understanding of Virtual Card strategies, priorities, market needs and integrating them into product roadmap.

• Responsible for defining business feature and writing very clear, thorough, and detailed user stories for features and product sets per Agile methodology and communicate effectively to technical team.

• Having a ‘Can do attitude’ and work with technology teams to develop use cases, and prioritize user stories, epics, and themes to ensure work focuses on those with maximum value that is aligned with product strategy.

• Responsible for planning and conducting User Acceptance Testing to ensure successful business releases.

• Responsible for producing product documentation including User Guides, Product Overview decks and training - materials.

• Partner with marketing team/agency to expand strategic documents and build holistic virtual account marketing collateral as well as engage in marketing research activities to inform client needs.

• Perform go-to-market activities by closely working with program management, regional product managers, other product teams, finance, operations, legal, compliance and external partners as required.

• Serve as product SME.

• Work with regional product, partnerships, implementation, and support teams in their relationships to collaborate with financial institutions and corporate clients serving as knowledge expert.

• Displaying a high level of critical thinking and problem resolution for new and existing products.

• Strong leadership, interpersonal/communication skills, collaborates easily and successfully within as well as across organizations.

• Operates with minimal supervision and able to make informed, well-reasoned decisions independently.

• Thrives in an environment that is fast-paced, rapidly changing, and customer service-oriented.

• Ability to work with team members across various time zones – California, Texas, New York, Poland, and India 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Basic Qualifications
•5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications
•6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
•Proven record of product management/ownership – ideation, validation, POC, MVP and release
•Strong process orientation and a solid understanding of project management techniques, methodologies and best practices and should be well versed and experience using with agile processes and methodologies.
•The role requires strong leadership, interpersonal, communication skills, and the ability to work collaboratively with others in cross-functional teams to implement and assess the operational impact of changes to processes/procedures.
•Strong ability to multi-task, organize, manage, and implement complex projects whether directly or through supervision of a designated Product Manager.
•Must have experience in presenting and communicating complex/detailed topics.
•Demonstrated expertise/power user in MS Office (Excel, PowerPoint, Visio, and Word)
•Sharp analytical and problem-solving skills with attention to details
•Thrives on an environment that is fast-paced, rapidly changing, and customer service-oriented.

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 131,600.00 to 190,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.