Product Analyst, Partner Fraud Solutions

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

CyberSource Corporation, a Visa Inc. company, needs a Product Analyst, Partner Fraud Solutions (multiple openings) in Foster City, CA to:

• Utilize market data to help develop strategies for our Partner Fraud Product, Partner Risk Controls by comparing it with industry trends & ensuring that it is most suitable & profitable.
• Evaluate the product to understand the product and come up with strategies to meet the market’s current and future needs.
• Support the Product in the product decisions using quantitative data from Tableau and other sources to inform the next steps.
• Analyze metrics to continually improve the product while developing and overseeing small scale projects. Work closely with regional sales, marketing, risk, and product management, to ensure the business fully supports partner needs, through all possible channels to meet changing regional requirements.
• Manage product operations, including client contracts, billing, legal approval of materials, and client-facing reporting.
• Work on analyzing the product's potential sales and profitability and monitor its performance to define strategies that improve the products’ performance.
• Support product development lifecycle from strategic planning, commercialization, technical development, and ongoing management.
• Act as a key liaison between product and technology to develop new solutions and support client implementations.
• Stay abreast of competitor products, ensure products are differentiated and solve client’s greatest needs while reducing fraud and increasing authorization.

Basic Qualifications:

Employer will accept a Master’s degree in Business Administration, Management and Systems, Engineering, or related field.

Position requires experience in the following skills:

• Tableau
• Translating product strategy into executable plans
• New product feature development, business justification, and deployment planning
• Working cross-functionally to ensure deliverables
• Liaising between Product and Technology Teams to develop new solutions and support client implementations
• Presenting reporting metrics to the leadership, management and/or executive teams
• JIRA, Confluence and JIRA Align
• Process improvement; and
• Tracking service level agreements.

Worksite: Foster City, CA

Travel Requirements: This position does not require travel.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is $128,398.00 USD to $182,300.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.