Interchange Programs and Processing Implementations Consultant

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Senior Analyst – Interchange Fee Processing and Fee Programs Implementations

Job Description

The Global Interchange Pricing Systems team is responsible for the technical strategy, enablement, and ongoing maintenance of interchange fee assessment logic and programs across Visa’s global business. This individual contributor role will primarily support the North America region, with occasional involvement in global Pricing and Interchange Strategy initiatives.

Key Responsibilities:

• Act as a liaison between Interchange Strategy, internal development teams, and client-facing Sales and Merchant teams.
• Manage projects of low to moderate complexity, ensuring the successful implementation of published and strategic interchange fee programs.
• Collaborate with internal and external stakeholders to ensure accurate execution of interchange logic.
• Develop and apply a deep understanding of Visa’s systems and processing capabilities to drive projects to completion.
• Recommend innovative solutions and enhancements to Visa’s interchange program configurations and internal processing logic.

Ideal Candidate Profile:

• A self-starter with strong attention to detail and a background in Visa transaction processing and operations.
• Strategic thinker with the ability to understand the broader business context and identify effective solutions.
• Skilled in analyzing and communicating complex concepts clearly to diverse audiences.
• Comfortable working independently or collaboratively within a team environment.
• Strong problem-solving abilities and structured thinking approach.

Responsibilities

• Build and enhance positive working relationships with key stakeholders and internal staff • Understand business needs and priorities to help the team develop solutions and recommendations

• Work with direct manager to understand needed strategies and achieve results by translating business needs into specific action plans

• Support the identification and implementation of necessary Visa processing systems enhancements to successfully support Visa interchange fee programs and processing capabilities

• Manage assignments that are diverse in scope seeking out appropriate courses of action

• Gain Subject Matter Expertise SME of Visa internal systems processing capabilities and services through training work experience and or self study

• Stay abreast of new rules products and services and industry and technology trends in support of Visa strategic goals and Client initiatives

• Use processing technology and business knowledge to assist stakeholders internal and external with inquiries related to interchange processing and fee programs

• Identify and analyze interchange processing issues with client impacts consistently communicate situational status and resolution

• Effectively collaborate with cross functional local and global teams • Exercise independent decision making while maintaining a focus on client impact and team collaboration This includes delivering recommendation to stakeholders at all levels on a daily basis

• Support Global Interchange Pricing Team development needs

• Define business requirements for new Interchange programs or enhancements to existing programs Analyze business needs and formulate implementation solutions Coordinate with internal and external stakeholders to ensure delivery on commitments Set priorities influence others and manage stakeholder expectations

• Review technical designs testing documents and user acceptance logs to ensure business requirements are met

• Support Merchant Specific interchange programs enablement Manage registration configuration and ongoing support required to enable Merchant Fee Programs

• Support post implementation validation activities to ensure expected interchange fee assessment is applied

• Review Client communications containing interchange fee programs related information

• Maintain group databases forms templates and internal process flows

• Maintain team training material

Basic Qualifications

• Bachelors degree or equivalent work experience

• Three to five years of work experience in card processing or financial services

• One to three years of work experience supporting Visa programs including interchange fee assessment

• Highly motivated to learn about Visa business and systems capabilities

• Strong interpersonal leadership and communication skills verbal written and presentation to build credibility and productive relationships with global functions staff management and clients

• Self starter attitude with the ability to investigate and obtain necessary information for projects

• Ability to work independently in a complex and often ambiguous environment

• Proven analytical problem solving and critical thinking skills able to independently investigate absorb technical business information and drive solutions in complex ambiguous environments

• Ability to manage diverse assignments simultaneously and prioritize workflow with limited supervision

• Strong technical aptitude with the ability to absorb technical information and apply it to business solutions

• Ability to comprehend and translate business issues into technical solutions and viceversa

• Ability to prioritize needs set and manage expectations and help clients leverage Visas tools processes and teams

• Ability to anticipate needs and take action to prevent potential issues and plan collectively in alignment with client objectives and timelines

• Drive measurable action plans to achieve business goals and realize value from Visa products and solutions

• Customer focus with proven ability to establish productive working relationships with staff and management at all levels

• Excellent verbal written presentation and interpersonal skills

• Expertise in MS Excel PowerPoint Visio PowerPoint and Word Experience with Power BI SQL and MicroStrategy tools and other reporting tools is a plus

• Multi lingual capability is a plus

Additional Information

All your information will be kept confidential according to EEO guidelines

• Bachelor’s degree or equivalent work experience.
• 3-5 years of work experience in card processing or financial services.
• 1-3 years of work experience supporting Visa programs including interchange fee assessment
• Highly motivated to learn about Visa business and systems capabilities.
• Strong interpersonal, leadership, and communication skills (verbal, written, and presentation) to build credibility and productive relationships with global functions, staff, management, and clients.
• Self-starter attitude with the ability to investigate and obtain necessary information for projects.
• Ability to work independently in a complex and often ambiguous environment.
• Proven analytical, problem-solving, and critical thinking skills able to independently investigate, absorb technical/business information, and drive solutions in complex, ambiguous environments.
• Ability to manage diverse assignments simultaneously and prioritize workflow with limited supervision.
• Strong technical aptitude with the ability to absorb technical information and apply it to business solutions.
• Ability to comprehend and translate business issues into technical solutions and vice versa.
• Ability to prioritize needs, set and manage expectations, and help clients leverage Visa’s tools, processes, and teams.
• Ability to anticipate needs and take action to prevent potential issues, and plan collectively in alignment with client objectives and timelines.
• Drive measurable action plans to achieve business goals and realize value from Visa products and solutions.
• Customer focus with proven ability to establish productive working relationships with staff and management at all levels.
• Excellent verbal, written, presentation, and interpersonal skills.
• Expertise in MS Excel, PowerPoint, Visio, PowerPoint, and Word. Experience with Power BI, SQL and MicroStrategy tools and other reporting tools is a plus.
• Multi-lingual capability is a plus

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 124,600.00 to 180,650.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.