TCHATT Phone Line Coordinator

Job Title

TCHATT Phone Line Coordinator

Agency

Texas A&M University Health Science Center

Department

Psychiatry and Behavioral Science

Proposed Minimum Salary

Commensurate

Job Location

Bryan, Texas

Job Type

Staff

Job Description

The Project Coordinator II, under general supervision, supervises, coordinates, and assists with the completion of projects. Develops and coordinates project plans through full implementation.

What you need to know

Please note: This position is grant funded; future employment may be contingent upon future funding.  

Other Factors: This position is NOT eligible for Alternative Work Location benefits

 

Required Education and Experience: 

• Bachelor’s degree in applicable field or equivalent combination of education or experience.

• Four years of related experience in project coordination/administration.

 

Preferred Qualifications:

• Fluent in Spanish

Knowledge, Skills, and Abilities: 

• Ability to multitask and work cooperatively with others.

• Knowledge of word processing and spreadsheet applications.

• Knowledge of standard proofreading.

• Ability to prioritize, manage multiple projects, and meet deadlines.

Responsibilities: 

Project Management and Coordination

• Coordinates incoming phone calls related to TCHATT program, triaging needs of patients, families, and service providers to ensure program staff can meet their needs.

• Coordinates data flows between TCMHCC programs and other Psychiatry department clinics, facilitating patient care.

• Coordinates the development, design, purchase, installation, and implementation of new services.

• Maintains database integrity, security, and accuracy.

• Coordinates multiple work streams to ensure cross-project dependencies and impacts are identified and managed.

• Prepares forecasting and progress reporting against milestones, budgetary updates, and the change management process for review.

• Develops and assesses projects. Coordinates project activities including project initiation, value assessments, work plan development, estimating, and project controls.

• Monitors and prepares reports on financial activity for assigned projects.

 

Compliance and Policy Oversight

• Ensures compliance with applicable regulations.

• Interprets policies, rules, and regulations and ensures they are followed.

• Coordinates with vendors and others in the delivery and support for systems and services.

 

Team Supervision and Leadership

• May supervise staff and students.

 

Reporting and Documentation

• Writes reports and other related materials.

• Works to determine project needs.

 

 

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application. 

 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.