IT/ Facilities Coordinator

Viome Life Sciences is a fast-growing health technology company with 100+ employees and contractors across three office locations, our headquarters in Bellevue, WA, our high-complexity CLIA-certified lab in Bothell, WA, and a hub in New York, NY  along with a distributed remote workforce.

Joining Viome means stepping into a dynamic, fast-paced environment where flexibility, problem-solving, and cross-functional collaboration are essential. We’re looking for team members who thrive in a growth-stage company and want to make an impact by strengthening the systems, processes, and employee experience that keep our organization running smoothly.

The IT & Facilities Coordinator ensures smooth day-to-day operations across Viome’s Bellevue and Bothell offices by providing IT systems administration, employee technology support, and facilities coordination. This role oversees IT security, onboarding/offboarding processes, vendor relationships, and workplace support, while also managing company purchasing cards for office supplies and coordinating with Finance on expense tracking and vendor invoices.

• IT Administration & Support
• Manage Viome’s IT HelpDesk, providing timely resolution for hardware, software, and access issues.
• Administer user accounts through Okta, Google Workspace, Slack, JIRA, and other company applications.
• Oversee IT onboarding and offboarding, including account setup, MFA, device imaging, and access removal.
• Maintain device and software security using ESET Remote Security Management; run audits and compliance checks.
• Manage IT inventory, track hardware/software assets, and coordinate vendor purchasing.
• Troubleshoot conference room AV, office internet, and equipment issues; escalate critical IT incidents as needed.

• Facilities & Office Support
• Coordinate building maintenance and facility service requests with property management.
• Manage shipping/receiving of packages and ensure mail distribution.
• Maintain common areas, breakrooms, and supplies (including snacks, beverages, and PPE).Oversee employee access cards, security systems, and equipment returns.
• Assist with planning and organizing office events.
• Serve as primary contact for facilities-related vendors and contracts.

• Finance & Vendor Support
• Maintain accountability for company card purchases related to office and IT needs.
• Upload receipts, track expenses, and reconcile monthly spend with Finance.
• Provide accounting support for IT app licenses, vendor invoices, and renewals.
• Partner with Finance to ensure accurate budget tracking for IT and facilities expenditures.

• 3–5 years of combined IT support and facilities/office operations experience (startup or biotech preferred).
• Strong troubleshooting skills across Mac/PC hardware, software, and SaaS applications.
• Working knowledge of identity management and IT security tools (Okta, Google Workspace, MFA, ESET or similar).
• Excellent communication and interpersonal skills with ability to support employees at all levels.
• Highly organized with ability to manage multiple responsibilities across IT and office operations.
• Proficiency in GSuite, Microsoft Office, and ticketing systems (Jira, or similar).
• Familiarity with expense reconciliation and vendor invoice processing preferred.

We are an equal opportunity employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other legally protected status. We value diversity, equity, and inclusion, and are committed to creating a workplace that reflects these values.