Customer Experience Coordinator (Part-Time) - Schaumburg, IL
Skills
- Strong verbal communication and interpersonal skills
- Advanced proficiency with computer programs and practice management software
- Highly organized with strong attention to detail
- Strong multitasking abilities
- High emotional intelligence and ability to read situations
- Problem-solving mindset and ability to innovate under pressure
Responsibilities
- Answer incoming calls and manage customer communications with warmth and accuracy
- Greet and check in customers promptly, ensuring smooth handoffs to medical staff
- Monitor customer wait times and improve workflow efficiency to reduce bottlenecks
- Handle customer complaints empathetically and work toward quick resolution
- Collect and share customer feedback to celebrate wins and identify improvement areas
- Process payments accurately and maintain customer records
- Engage with customers to optimize satisfaction and provide updates
- Educate customers on sensitive topics and follow up on pet care after visits
- Create personalized, welcoming experiences for customers and their pets
Education
- High school diploma or equivalent required
Benefits
- Industry-leading compensation
- 401K with company match
- Health, vision, and dental insurance
- 10 weeks paid parental leave at 100% salary
- Unlimited continuing education opportunities
- Flexible work schedules promoting work-life balance
- Access to latest hospital technology and equipment
- Employee pet discount
- Hospital stocked with groceries and snacks
- Regular contests, outings, company retreats
- Employee referral rewards
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support restaurant customers as a Payments Customer Support Expert at Toast, resolving complex billing inquiries and enhancing the customer experience.
Provide professional, courteous patient intake and service support at Intermountain Health's Good Samaritan Medical Office Pavilion, facilitating a superior patient experience.
Lead Stampli's Customer Support team in Austin, transforming support operations and driving innovation through AI and strategic workflow enhancements.
Contribute to exceptional banking experiences at Fifth Third Bank as a full-time CSR/Teller in Benton Harbor, MI.
A bilingual Front Office Receptionist role at Cardinal Health, supporting facility visitors and administrative operations at the Clovis, CA location.
Seeking a part-time Customer Experience Specialist to support sales and customer service initiatives and enhance client engagement in the education industry.
Responsible for managing returns, pricing quotes, order coordination, and customer onboarding in ASD Customer Care.
Amplify seeks a dedicated Digital Success Lead to enhance customer onboarding, engagement, and retention within a dynamic education technology environment.
A dynamic Customer Relations Manager is needed at Jim Hudson Toyota Irmo to lead customer satisfaction and loyalty initiatives in a fast-paced automotive environment.
Back Office is hiring a Restaurant Operations Client Advisor in Littleton, CO, to lead client onboarding, adoption, and satisfaction for their restaurant technology platform.
Resource Innovations is looking for a detail-oriented Customer Service and Rebate Processing Specialist to support rebate data entry and customer service in a hybrid work model.
Lead client support and technical services at Naehas to enhance customer success within a dynamic SaaS platform for top financial services clients.
Support millions of customers at Eversource Energy as a bilingual Customer Service Representative resolving inquiries in a fast-paced call center.
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
