Commercial Product Manager

Elga Labwater, a division of Veolia Water Tech. is the industry leader in providing water purification systems and services to laboratories. Veolia Water Tech. provides water services through public-private partnerships and industrial outsourcing agreements and is composed of the top water professionals in every corner of the globe. Our parent company, Veolia, is the world leader in ecological transformation.

The Commercial Product Manager will be responsible for the commercial success, customer adoption, and environmental compliance of the ELGA LabWater portfolio across North America. This highly visible role will bridge Product Management in the UK, Sales, Marketing, and Technical Service teams in North America, and ELGA NA’s direct and indirect distribution partners. The role combines strategic portfolio ownership with hands-on customer engagement, ensuring ELGA achieves maximum market penetration, provides competitive differentiation, and meets customer needs throughout the laboratory water lifecycle.

Key Responsibilities

Portfolio Management

• Own the full ELGA LabWater product portfolio in North America, acting as the subject matter expert and primary liaison with global Product Management.

• Develop and deliver the annual product plan, including sales forecasts (in liaison with Sales Director), promotions, and portfolio updates.

• Coordinate product and component updates across the organization in collaboration with Technical Service.

• Optimize product positioning across internal platforms and distributor platforms.

• Manage part numbering and product master data in Salesforce (CRM) and JD Edwards (ERP) to ensure accuracy in quoting, order processing, and lifecycle tracking.

Market & Customer Engagement

• Actively support the sales pipeline from quoting through to closing, working closely with sales representatives and distributors.

• Join sales reps on customer and end-user visits, delivering product expertise, demos, and presentations.

• Conduct competitive analysis and maintain up-to-date feature and value comparisons.

• Forecast how evolving market, regulatory, and technical trends will impact laboratory water and reagent requirements.

• Provide training, sales tools, and collateral to enable Sales and distributor teams to win business.

• Attend and represent ELGA at major tradeshows and industry conferences, supporting lead generation and brand visibility.

Portfolio Planning & Launch

• Coordinate with global Product Management for beta testing, validation, and feedback on new products.

• Lead North American product launches, ensuring alignment across Sales, Marketing, and Service.

• Provide clear, compelling product messaging, collateral, and presentations tailored to customers and distributors.

Performance Metrics

• Growth and profitability of the ELGA portfolio in North America.

• Timeliness and effectiveness of product launches.

• Accuracy and consistency of product information across platforms.

• Sales effectiveness measured through pipeline growth and closing support.

• Ability to work both independently and in cross-functional teams, with a proactive, hands-on approach.

• Strong organizational skills with the ability to manage multiple projects and priorities.

• Proficiency with Google Suite (Docs, Sheets, Slides); CRM/e-commerce experience required.

• Willingness to travel within North America for customer visits, training, distributor meetings, and tradeshows.

• Bachelor’s degree in Engineering preferred, Environmental/Physical Sciences, or Business/Marketing with strong technical aptitude (Master’s/MBA a plus). Will consider extensive experience in lieu of a degree.

• 3–5 years of experience in Product Management, Product Marketing, or Technical Sales; experience in laboratory, water treatment, or life sciences markets preferred.

• Strong sales orientation with demonstrated ability to engage customers and support sales teams through to deal closure.

• Hands-on experience with Salesforce (CRM) and JD Edwards (ERP) for product data management and sales support.

• Excellent analytical skills, leveraging data and market intelligence for decision-making.

• Strong communication and presentation skills, able to create compelling product positioning and training material.

We offer a competitive salary package and benefits, along with opportunities for growth and advancement within our organisation. If you are a dedicated professional with a passion for delivering outstanding field service, we encourage you to apply for this rewarding opportunity

We are an Equal Opportunity Employer! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

As an inclusive company, Veolia is committed to diversity and gives equal consideration to all applications, without discrimination.