Senior Director, Operations and Strategy

Job Posting Title:

Senior Director, Operations and Strategy

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Hiring Department:

Department of Ophthalmology

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue

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Location:

AUSTIN, TX

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Job Details:

General Notes

JOB SUMMARY

The Senior Director, Operations and Strategy serves as a partner to the Chair and other members of the Department senior leadership team across the mission pillars for the School and Department, with a focus on department operations, budget development and financial reporting, and staff development. In partnership with the Chair and other senior leaders, contribute to the strategy, build and maintain the programs, ensure appropriate fiduciary stewardship and operational excellence, and help steer the direction for the Department.

Responsibilities

ESSENTIAL JOB FUNCTIONS:

Strategic Planning

• Working with the Chair and other senior leaders, refines and implements strategic plan for growing the Department across the mission pillars of research, education, clinical care and community impact.

• Develops and implements strategic plans to achieve organizational goals.

• Analyzes market trends and competitive landscape.

• Collaborates with senior leadership to align strategies with business objectives.

Operational Management

• Oversees departmental policies for recruitment, hiring process, and onboarding of new faculty and staff.

• Oversees daily operations of the healthcare system.

• Provides leaderships for the major business function within the Department, including management of processes and staff related to educational programming, research administration, faculty affairs (evaluations, promotions, appointments for ~45 faculty members); internal and external communications; policy development; facilities/space planning; CME; and others. 

• Manages budgets and financial performance for the department.

• Ensures compliance with regulatory standards.

Team Leadership

• Provides leadership and accountability for central Department staff and Division administrators, including performance management, professional development, and reassessing plans for work distribution.

• Leads and mentors assigned team members.

• Fosters a collaborative and innovative work environment.

• Conducts performance evaluations and provides feedback.

Project Management

• Manages key projects from inception to completion.

• Coordinates cross-functional teams to ensure project success.

• Monitors project timelines and deliverables.

Marginal or Periodic Functions

• Participates in industry conferences and networking events.

• Provides mentoring and guidance to emerging leaders within the organization.

• Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency while supporting department-based goals which contribute to the success of the organization.

• Adheres to internal controls and reporting structure.

• Performs related duties as required.

KNOWLEDGE/SKILLS/ABILITIES

• Sees ahead clearly and can anticipate future consequences and trends accurately.

• Strong financial acumen and knows how businesses work and possesses knowledge of current and possible future policies, practices, trends, and information; understands the financial impact of decisions.

• Demonstrated ability to lead clinical programmatic growth, including business planning, operational execution, and stakeholder alignment

• Knowledge of healthcare delivery models, performance metrics, and quality improvement

• Ability to effectively deal with ambiguity in a fast-paced and changing environment.

• Strong planning skills to develop and adapt strategies based on changing market conditions.

• Expert knowledge of academic operations to develop long-term strategies that align with organizational goals and identify and mitigate potential risks.

• Ability to adapt strategies based on changing market conditions and balance short term and long-term impacts.

• Ability to make good decisions based on a mixture of analysis, wisdom, experience, and judgment.

• Strong critical thinking skills and judgement to evaluate relevant information and involve appropriate stakeholders before making decisions.

• Strong verbal and written communication skills and ability to relate to people across the organization.

• Ability to communicate a compelling and inspired vision or sense of core purpose.

• Ability to lead multi-disciplinary teams and inspire and motivate others to achieve the vision.

• Ability to aligns team goals with the organizational vision.

• Ability to resolve conflicts, foster a positive work environment, and recognize and reward team achievements.

• Ability to develop and manage budgets effectively.

• Ability to analyze financial data to inform strategic decisions and ensure financial sustainability of projects and initiatives.

EDUCATION & EXPERIENCE

Required Qualifications:

• Bachelor's degree in Business Administration, Healthcare Management, or a related field.

• Ten (10) years of relevant experience in healthcare operations and strategy.

• Proven track record of leadership and management in a healthcare setting.

Preferred Qualifications:

• Master's degree in Business Administration (MBA), Healthcare Management, or a related field.

• 15 years of relevant experience, including senior leadership roles.

• Experience in a large healthcare system or similar environment.

LICENSES, REGISTRATIONS OR CERTIFICATIONS

Required: None specified.

Preferred:

• Fellow of the American College of Healthcare Executives (FACHE),Certified Healthcare Executive (CHE)

WORKING ENVIRONMENT/EQUIPMENT

• May work around standard office conditions.

• Repetitive use of a keyboard at a workstation.

Salary Range

OPEN

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. This position has the option to elect the Optional Retirement Program (ORP) instead of TRS, subject to the position being 40 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English and Spanish) [PDF]
• Right to Work Poster (English) [PDF]
• Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.