General Manager, National Campus

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport’s growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA? 

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don’t know tennis? Don't worry, you can still find yourself in the game!

The Role

The purpose of the General Manager role at the USTA National Campus is to strategically lead and oversee the operations, programs, and initiatives that align with the USTA's vision and strategy for the growth of tennis. As the steward of the National Campus, the General Manager plays a pivotal role in fostering an environment that not only champions the sport but also contributes significantly to the USTA's broader mission.

Lead, oversee, and integrate the following areas:

Strategic Leadership & Operations

• Develop and execute strategies that position the USTA National Campus as a central driver in the growth and development of tennis.

• Lead and manage daily campus operations to ensure a best-in-class experience for players, coaches, partners, and guests.

• Oversee campus-wide integration of USTA goals and programming, aligning local execution with national strategic objectives.

Financial Oversight

• Manage budgets and financial planning to ensure fiscal responsibility and long-term sustainability.

• Identify opportunities for growth and revenue generation that support the campus mission and USTA initiatives.

Stakeholder Engagement & Industry Collaboration

• Cultivate strong relationships with USTA leadership, staff, volunteers, partners, and the wider tennis and racquet sports ecosystem.

• Engage with industry leaders to position the National Campus as a collaborative venue for tennis, Padel, Pickleball, and emerging racquet sports.

Community Engagement & Program Development

• Lead the development and expansion of inclusive programming that reaches players of all ages, skill levels, and backgrounds.

• Promote tennis participation through creative events, educational initiatives, and accessible community outreach.

• Ensure the National Campus reflects the USTA’s values of diversity, equity, and inclusion.

Brand Representation

• Serve as a public ambassador of the USTA and the National Campus.

• Champion the campus as a premier destination for training, events, innovation, and community engagement within the sport.

Who You Are

• Bachelor’s degree or equivalent professional experience.

• Strong background in tennis or related sports/industry involvement.

• Proven leadership in managing cross-functional teams and operations.

• Excellent communication and stakeholder relationship skills.

• Demonstrated success in strategic planning and execution.

• Committed to fostering inclusive and collaborative environments.

• Ability to work on-site full-time at the USTA National Campus in Orlando, FL.

• Flexible and proactive, with a passion for growing the game of tennis.

Travel Requirements

Occasional travel required for workshops, conferences, tournaments, USTA meetings, and other organizational functions.

What We Offer

At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

Comprehensive benefits designed to meet your unique needs: Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.

Time to recharge and energize:Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.

Plan for your future financially and professionally: 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job

Mental and emotional wellness: Resources for overall well-being including mental health and meditation benefits.

Other cool perks: A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available. 

The expected range for the base salary for this position is $170,000-$208,000 plus a potential ICP bonus. This range does not include any additional pay or benefits for which a person may qualify.  The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

Come One, Come All

We strongly encourage you to apply if you’re interested; we'd love to learn how you can “serve” our team with your unique experience!

USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.