Business Analyst, Financial Aid Systems & Compliance
Fast Facts
Hiring a Business Analyst for Financial Aid Systems & Compliance to optimize financial aid processes and enhance operational efficiency at the University of Michigan.
Responsibilities: Key responsibilities include managing financial aid systems, ensuring data integrity, supporting compliance audits, and providing analytical and training support to improve efficiency and student experience.
Skills: Required skills include knowledge of Title IV regulations, experience with Ellucian Banner, SQL, and strong analytical and communication abilities.
Qualifications: Preferred qualifications include a bachelor's degree in a related field and 3-5 years of experience in financial aid or higher education technology.
Location: Job is located in the USA.
Compensation: Not provided by employer. Typical compensation ranges for this position are between $70,000 - $100,000.
As a member of the Office of Financial Aid & Scholarships leadership team, the Business Analyst for Financial Aid Systems & Compliance serves as a functional and technical liaison between Financial Aid, Enrollment Management, and Information Technology. This role is responsible for optimizing financial aid systems, ensuring data integrity, maintaining regulatory compliance, and developing data-driven insights that support strategic decision-making.
The Analyst will manage business processes, reporting, and automation within Ellucian Banner and other technical tools, while providing analytical support. The position plays a critical role in advancing operational efficiency, compliance, and the student experience through the use of technology and data solutions.
Systems & Data Management (60%)
- Serve as an administrator and subject-matter expert for financial aid systems (e.g., Banner, ImageNow, Salesforce, Campus Logic suite).
- Maintain and enhance Banner forms, rules, population selections, tables, and automated batch processes.
- Manage annual setup (e.g., New Year rollovers, gift aid parameters, and packaging rules).
- Test and implement system upgrades, regulatory updates, and new functionalities.
- Coordinate business systems security, troubleshooting, and system access controls.
- Ensure integrity of financial aid data through quality assurance, batch monitoring, and data reconciliation.
Compliance & Quality Assurance (20%)
- In partnership with the Associate Director of Compliance & Customer Service, support internal audits and quality assurance reviews to ensure compliance with Title IV regulations and institutional policies.
- Recommend process improvements that enhance compliance, efficiency, and service delivery.
Reporting & Data Analysis (10%)
- Develop and maintain ad hoc queries and reports to support operational and compliance needs.
- Use reporting tools (e.g., WebFocus, SQL, Argos) to analyze trends and produce actionable insights.
Training & Communication (10%)
- Provide training to financial aid staff on system functionality, updates, and best practices.
- Maintain detailed documentation of business processes, data definitions, and technical standards.
- Represent the Office of Financial Aid in meetings related to systems, data governance, and compliance.
- Foster strong partnerships with campus offices and external agencies to support operational alignment.
- Bachelor's degree in Information Systems, Business, Computer Science, Finance, or related field.
- Minimum of 3-5 years of experience in financial aid, systems administration, or higher education technology.
- Knowledge of Title IV regulations and financial aid processes.
- Experience with Ellucian Banner and integrated data systems.
- Base knowledge of SQL and reporting tools.
- Strong analytical, problem-solving, and documentation skills.
- Excellent communication and collaboration skills across technical and non-technical teams.
- Ability to manage multiple projects with attention to detail and deadlines.
- Experience with document imaging systems (ImageNow), automation tools (UC4/Atomic), and CRM platforms (Salesforce).
The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act.
The University of Michigan is an equal employment opportunity employer.
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At Michigan, you are part of something greater, contributing to a mission of discovery and care. You are valued for your time and talent. You are supported with benefits to promote health, well-being, and balance. And you are challenged with oppor...
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