Director of First Impressions

UFG, Inc.

Director of First Impressions

Imagine a career where your passion meets purpose, and your work has a global impact.  At United Franchise Group, we're not just offering jobs-we're offering the chance to be part of something bigger.  We're looking for individuals who want to innovate, inspire, and lead in a company that's shaping the future of franchising worldwide.

For nearly 40 years, UFG has been at the forefront of franchising, growing from a small team to an international powerhouse with over 1800 locations in 60 countries. But we're just getting started, and we want you to be a part of our next chapter.  Whether you're just starting out or looking to take your career to new heights, UFG offers positions at every level, with the tools and support to help you succeed.

Our headquarters in West Palm Beach, FL is more than just an office-it's a hub of creativity, collaboration, and community.  Here, you'll find a culture that celebrates diversity, encourages innovation and rewards hard work.  From day one, you'll be surrounded by people who are passionate about what they do and driven to make a difference.

This is more than a career-it's a calling.  At UFG, we believe in taking care of our team as they take care of our franchisees. That's why we offer competitive pay, comprehensive benefits, and perks that go beyond the ordinary.

Are you ready to make your mark? Join us at UFG and be part of a team that's changing the world, one franchise at a time.

As a receptionist, you will play a key role in attending to visitors in this fast-paced environment. You will be responsible for dealing with inquiries from customers and employees on the phone and face-to-face.

Specific duties for this secretarial, customer service role include:

• Greet and direct callers, visitors, and employees
• Notify company employees of visitor arrival
• Maintain security and telecommunications system
• Answer incoming telephone calls, determine purpose, and forward calls to appropriate personnel or department.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate personnel.
• Understand company business and services
• Answer questions about organization and provide callers with address, directions, and other information.
• Schedule conference rooms and maintain their appearance
• Maintain security by following procedures and monitoring visitor activity
• Maintain safe and clean reception area
• Receive and sign off on deliveries
• Complete special assignments and other clerical duties as needed

We are looking for an extremely organized Receptionist who combines a resilient personality and excellent customer service skills, with an entrepreneurial spirit and strong time management abilities. In addition, you should be highly organized with the ability to manage multiple priorities and thrive under pressure within a fast-paced environment. It is also vital that you display excellent verbal and written communication and interpersonal skills, with the ability to quickly establish rapport and credibility to build solid business relationships.

Specific qualifications for this full time, customer service role include:

• High school diploma or general education degree (GED) is required

OR 1-5 years’ experience in a front desk role

OR equivalent combination of education or experience

• Must be able to identify and resolve problems in a timely manner
• Maintain a high level of confidentiality
• Microsoft Office Suite proficiency a must
• Demonstrate accuracy and thoroughness

Once you become part of our amazing team of winners you’ll enjoy:

• Competitive compensation 
• Comprehensive training to hone your skills 
• Medical, Dental, Vision, and Life insurance coverage
• Short- and Long-term disability insurance
• Generous time off and paid holidays
• 401(k) plan with company match
• Social gatherings and team building activities
• Leadership workshops for personal development
• Recognition for our top performers
• Philanthropy – a chance to give back to the community

Join us at United Franchise Group – a global leader for entrepreneurs!  

                                                            Apply now!

All your information will be kept confidential according to EEO guidelines.