Volunteer Coordinator

Salary Range

4,605.00 - 6,907.00

Job Summary

The City of Vancouver is a great place to work. If you want to do meaningful work with smart people for a progressive organization, we might just be for you!

We’re currently recruiting for a Volunteer Coordinator. The primary responsibilities for the job are planning, coordinating, and supporting volunteer programs and projects throughout the community. This position organizes, promotes, and implements volunteer initiatives, ensuring successful execution of events and activities. The Coordinator recruits, trains, retains, and recognizes volunteers, providing guidance and direction to support their success. While not directly supervising staff, this role ensures volunteers are effectively managed and engaged with the support of lead volunteers and temp staff. Additionally, the Coordinator supports departmental and citywide engagement efforts, contributing to community outreach and fostering positive connections between volunteers and the City.

This is a full-time, regular, non-exempt position. The schedule for this position is Tues-Sat: Tues-Fri from 9am to 6pm, Sat from 8am to 5pm.

Job Details

Essential Functions:

• Organize, plan, advertise, implement and evaluate all aspects of various volunteer projects in local parks, green spaces, and other venues.  Work with staff and community to determine location and scope of project. Identify and develop staff, partner and stakeholder support.  Draft advertising for events and identify and confirm advertising sources. Lead or co-lead aspects of day long projects including, but not limited to, tool management, safety and risk review, volunteer orientation, project leadership, and responding to various needs/issues/concerns that arise at event. Send post-event follow-up communications.
• Recruit, train, and lead volunteers to support special events. Use a wide variety of online, community, multimedia sources to creatively market volunteer opportunities.  Provide training to staff who support volunteers. Assign tasks and provide on-site guidance to ensure volunteers are engaged and effective. Track volunteer participation, maintain accurate records, and prepare reports on volunteer involvement. Use a variety of volunteer management methods to effectively and efficiently lead, support and sustain volunteers, both ongoing and episodic. Serve as the main point of contact for volunteers, helping to create a welcoming, organized, and rewarding experience.
• Serve as the City’s representative at community forums, festivals, school visits, neighborhood associations, and other outreach events, promoting volunteer opportunities and engaging the public as volunteer stewards. Recruit and retain a diverse volunteer base, including youth, seniors, BIPOC communities, individuals with disabilities, and other underrepresented groups. Develop, adapt, and distribute culturally appropriate outreach and promotional materials across print, digital, and online platforms, maintaining volunteer databases and tracking participation for reporting purposes. Apply best practices for inclusive community engagement and volunteer recruitment, work a flexible schedule to attend events as needed, and demonstrate strong public speaking skills; bilingual ability is preferred.                                                                                                                         
• Perform a range of administrative duties to support volunteer programs, including filing, data entry, calendar coordination, organizing photos, and maintaining communication with volunteers, staff, stakeholders, and community partners. Ensure accurate record-keeping and provide efficient administrative support to enhance the overall success of volunteer initiatives
• Perform related duties and responsibilities as assigned.

Qualifications

Experience and Education

• One (1) year of related experience in the coordination of volunteer or other service-related programs. Lead and/or supervisory experience preferred.
• In-kind fundraising and/or sponsor development experience desired.
• Equivalent to an Associate's Degree in human services, communications, or related field. Bachelor’s degree preferred.
• Equivalent combinations of education and experience may be considered.

Computer Skills

• Experience utilizing multiple marketing and design tools e.g. Adobe Suite, Publisher, Canva, various social media platforms preferred
• Experience with volunteer and event web-based software e.g. Volgistics, Hand Shake, JustServe.org, (a wide variety of volunteer recruitment and management applications) preferred
• Intermediate skills in Microsoft 365 complete suite of programs.

Required Licenses and/or Certifications

Possession of:

• An appropriate, valid driver's license
• Certification in Volunteer Administration (CVA), preferred

Ability to obtain:

• Valid CPR/First Aid card within two (2) months of hire

Knowledge

• Volunteer program administration and leadership
• Environmental stewardship practices and methods
• Principles and practices of the engagement and management of community volunteers and partnership development
• In-kind fundraising, grant writing, sponsor development preferred 
• Various communication and outreach methods
• Modern office procedures, methods, and computer equipment
• Use of personal computers and basic software
• Bilingual speaker preferred

Abilities

• Lift, twist, travel on uneven ground while carrying tools and supplies
• Generate enthusiasm for volunteer projects and programs
• Create effective and thoughtful communications
• Drive a City vehicle in a safe and appropriate manner between worksites. (12 passenger van and trailer)
• Communicate professionally and effectively both orally and in writing
• Apply diversity, equity and inclusion throughout all aspects of work
• Develop and design marketing and outreach materials
• Enforce safety standards and appropriate volunteer scope of work guidelines
• Strong organizational skills
• Work in an unstructured independent environment with numerous interruptions throughout the day while working on a variety of projects simultaneously
• Work effectively with a diverse population
• Display a friendly and helpful attitude
• Ability to lift to 50 pounds and work in a variety of indoor and outdoor environments
• Work a varied schedule, including nights and weekends, as needed to lead, support and/or attend events
• Operate a personal computer and appropriate software
• Work in a manner consistent with the City of Vancouver’s Operating Principles
• Work and act as a team player in all interactions with other City employees
• Provide a high level of customer service at all times
• Project and maintain a positive image with those contacted in the course of work
• Develop and maintain collaborative and respectful working relationships with team members and others
• Consistently provide quality service
• Maintain regular and dependable attendance
• Demonstrate a commitment to valuing differences among people and to being inclusive.
• Show the utmost respect for others, and act as a team player.
• Promote safety as a guiding principle and a regular practice in accomplishing work by focusing on safe practices and complying with safety and health policies and procedures.
• Recognize unsafe conditions which may be hazardous to an employee or to the public.
• Works in safe and responsible manner; not putting self or others at risk. Complies with applicable policies and procedures including but not limited to using personal protective equipment, observing warning signs, learning about potential hazards, and reporting all unsafe conditions.

This position is subject to successful completion of a pre-employment reference check, a basic criminal background check and a driving abstract.

The City of Vancouver is committed to advancing equity and creating a welcoming and inclusive workplace. We recognize that progress depends on more than just a verbal commitment; it depends on making meaningful organizational change. We developed and continue to develop strategies to enhance employee-centered programs, eliminate recruitment and advancement barriers, elevate employee understanding of DEI and cultural competency and build an inclusive and welcoming place to call work. We hope you’ll consider joining us on the journey!

Safety: The City of Vancouver believes every employee plays a role in maintaining a safe workplace. The City of Vancouver promotes safety as a guiding principle and practice and accomplishes work by creating safe work environments, complying with safety and health policies and procedures and consistently seeking improvements that support operational excellence.

Diversity and Inclusion: At the City of Vancouver, we value and foster a workplace comprised of people with a range of different backgrounds, experiences and cultures. We recognize that a diverse and inclusive team is key to innovation, effectiveness and a positive culture. We are proud to be an Equal Opportunity Employer.

Equal Employment Opportunity Statement: The City of Vancouver is dedicated to maintaining a work environment that extends equal opportunity to all individuals, regardless of their race, color, sex, age, religion, national origin, marital status, veteran status, disability sexual orientation or gender identity. Employment decisions will be made to further the principle of equal employment opportunity and to comply with state, federal and local laws. We affirm through this policy statement our continuing commitment to the principles of equity and nondiscrimination.

Veterans’ Preference: Under Washington law, qualified veterans may be eligible for Veterans’ preference when applying for City of Vancouver positions. Honorably discharged Veterans, their surviving spouses or spouses of honorably discharged Veterans with a permanent and total service-connected disability who would like to be considered for a Veterans’ preference for this job should provide the qualifying documents as instructed during the application process.

ADA Accommodation: Accommodations will be considered for applicants or candidates with a qualifying disability that prevents them from participating in this process. Accommodations will be made where the City can reasonably provide them without imposing an undue hardship on the business or compromising the integrity of the recruitment process. An applicant with any disability who believes that they need an accommodation should contact Human Resources: call 360-487-8417 or email hrfront1@cityofvancouver.us

Job Posting End Date

January 11, 2026