Marketplace Operations Lead
Skills
- Exceptional writing and storytelling for web, product, social, and press
- Brand strategy and visual narrative development
- End-to-end campaign planning and execution
- Content creation across long-form, video, and social
- PR and external communications management
- Strong analytics and data-driven optimization skills
- Experience with AI tools applied to marketing
- Cross-functional collaboration and remote communication
- Event and partner marketing coordination
- Project management and operational rigor
Responsibilities
- Define and evolve Mento’s brand identity and narrative across web, product, and social
- Plan and execute integrated brand campaigns and go-to-market initiatives from concept to measurement
- Create and manage content across formats—long-form, web, video, and social—and own editorial workflows
- Manage external communications and PR, including press releases and agency partnerships
- Coordinate event and partner marketing to drive demand and community growth among CHRO/CPOs, L&D, and talent leaders
- Establish experimentation processes, run marketing tests, and optimize for ROI using data insights
- Track campaign performance and report impact, ensuring cross-functional alignment with sales, product, and design
Education
- Bachelor’s degree in Marketing, Communications, or related field, or equivalent experience
- Advanced degree (MBA, MA) or specialized training preferred but not required
Benefits
- Remote-first with hybrid offices in San Francisco Bay Area and LA
- Competitive salary and equity
- Medical, dental, and vision coverage
- 401(k) plan
- Unlimited vacation
- Access to your own Mento coach
- Commuter benefits for Bay Area employees
Average salary estimate
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