Client Enablement @ Sandstone
About Us
Sandstone is on a mission to elevate in-house legal from a support function into a true strategic partner. From day one, we’ve been clear about what we are—and are not. We are not replacing in-house legal teams. We are building a platform that amplifies them.
Our platform enables modern legal teams to move at the speed of AI, deliver better outcomes, and create measurable business value. We unify legal data, power end-to-end workflows, and organize business context within the tools teams already use. Sandstone is the home for AI-native legal departments.
Today, Sandstone is trusted by Fortune 500 companies and fast-growing innovators alike. We ship quickly, iterate relentlessly, and scale with intention.
When you join Sandstone, you become part of a team that believes deeply in the compounding power of collaboration, rigorous problem-solving, and obsessive attention to detail. We have an elite engineering team, lawyers who ship code every day, and a clear north star: building the most delightful product an in-house lawyer opens in the morning—and closes at the end of the day.
About the Role
We’re seeking a Client Enablement Manager to serve as the face of Sandstone for a cohort of in-house legal teams post-sale, owning relationships from onboarding through adoption, expansion and renewal.
This is not a sales role. This is a systems and outcomes role — owning how Client readiness translates into strong adoption, retention, and expansion.
You'll be a builder: designing programs, defining standards, and working directly with in-house legal teams to ensure early success and long-term scale.
What You’ll Do
Own a portfolio of accounts, establishing a strong foundation for long-term adoption and clear, measurable client outcomes from day one.
Drive sustained product adoption through structured enablement programs, tailored success plans, regular engagement, and proactive usage optimization.
Act as a trusted strategic advisor to legal and operational leaders—aligning Sandstone to client goals, uncovering new use cases, and helping teams re-imagine how legal work gets done.
Identify and drive commercial opportunities, partnering cross-functionally to support renewals and expansion.
Monitor customer health using quantitative and qualitative metrics to proactively mitigate churn risk and drive retention.
Collaborate closely with Product, Engineering, Legal Engineering, and Marketing to translate customer feedback into actionable insights that shape our roadmap, messaging, and go-to-market strategy.
Design, refine, and operationalize Sandstone's engagement playbook at scale. We’re building this machine together—your ideas and execution won’t just be welcomed, they’ll be expected.
What You Bring
You come from the world of law—but you’ve never been content with how things have always been done. You might have started your career at a top-tier law firm, worked inside a corporate legal team grappling with complex operational challenges, or helped challenge the status quo through legal technology or entrepreneurial ventures. However your path unfolded, you understand how legal teams think, work, and (sometimes) struggle—and you’re motivated to help them level up through technology.
Alternatively, you bring 5+ years of experience in Customer Success, Account Management, or a related role within a high-growth B2B SaaS environment, ideally in LegalTech. You’re comfortable owning senior stakeholder relationships, driving adoption, and delivering commercial outcomes in a fast-moving setting.
Average salary estimate
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