Account Manager - job 1 of 3
Execute a 60-day plan of calls on customers in a territory. Review origin/destination manifest and quote opportunities report for new leads (goal of 6 prospecting calls per week, both face-to-face and over the phone). Review customer profile for each planned call and execute a strategy for increasing market share (at a profitable level) with customers. Utilize marketing visuals when appropriate. Plan for a goal of three lunch meetings a week and set appointments for upcoming week of calls by phone or email. Schedule a minimum of 40 weekly contacts and 15-20 face-to-face calls. Utilize Sales Mobile App to record daily calls. Maintain integrity in all measures to include sales call notes and sales expenses. Complete all pricing requests generated from daily work. Negotiate pricing and conditions. Take the necessary next steps for customer follow-up and personally evaluate what could have been better executed. Work with Operations with Continuous Measurable Improvement (CMI) at the intersection of all customer and operational processes for the good of both parties. Work with drivers to ensure the highest level of involvement in sales and marketing programs. Review results to determine where future 60-day plan adjustments might be needed. Utilize business intelligence sales dashboards within Tableau to make data driven decisions. Identify non-asset based transportation solutions for customers that are a fit for eShipping Exchange. Develop business partnerships with customers that are aligned with the culture of the Company.
For this position, a minimum of 1 year of experience in sales or management is required. In terms of education, a Bachelor's Degree or equivalent experience is required. In terms of preferred experience, the ideal candidate should have 3 years of experience in sales or management. A valid Driver's License is required for this position.
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