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Exemption Status:

Exempt

Schedule Details:

Monday through Friday

Scheduled Hours:

days

Shift:

1 - Day Shift, 8 Hours (United States of America)

Hours:

40

Cost Center:

24060 - 4088 Cancer Center

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

Everyone Is a Caregiver

At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

This position is responsible for the strategic planning and development, daily planning, organizing, managing, coordinating, and evaluating the activities for one or more ambulatory clinics or units. Ensures the efficient day-to-day operational function of assigned area(s) adheres to quality and patient care standards. Plans, organizes, manages, and monitors daily clinic performance. Develops and manages department budget. Oversees day-to-day operations of resources (human and material), space and equipment, patient registration, scheduling, office operations, charge capture, physician relations, and the general business functions of assigned area(s).

I.    Major Responsibilities:
1.    Manages the overall operation of the clinical practice in accordance with hospital policies, standards of nursing practice, and governmental regulations providing excellent care for all patients.  Coordinates clinical practice and deployment of resources at the clinic level to ensure ongoing implementation of processes and adherence to standards.
2.    Develops Scope of Service and Plan of Care for the identified area.  Submits to senior leadership for approval.
3.    Conducts daily patient care rounds, assessing patient care requirements and monitoring nursing and ancillary staff performance to achieve safe, cost effective and quality patient care.
4.    Manages the oversight of clinical practice through continuity of patient care assignments to optimize the patient plan of care and ensure a plan of care is established, coordinated, and delivered to each patient and family.
5.    Implements patient care standards, policies, and procedures and ensures clinic-based standards of care are in accordance with departmental, organizational, and/or compliance related standards.

II. Position Qualifications:
License/Certification/Education:

Required:
1.    Bachelor’s degree in Business Administration or Bachelor’s degree in Nursing.
2.    Current Massachusetts Registered Nurse license.
3.    Basic Life Support (BLS/CPR) certification.

Preferred:
1.    Master’s degree in Business Administration.
2.    Master’s degree in Nursing.

Experience/Skill:

Required:
1.    Minimum three (3) years of directly related work experience in the specialty area in a hospital, healthcare environment, or ambulatory clinic.
2.    Previous leadership/management experience.
3.    Must possess the interpersonal and communication skills (both oral and written) to provide effective participative leadership and to interact with patients, families, physicians, staff, and visitors.
4.    Analytical skills to perform various data analysis techniques, review statistical data for the purpose of department planning and control, in the preparation and maintenance of budgets and in problem solving.
5.    Proven project management and presentation skills.
6.    Proven track record of fostering teamwork.
7.    Proficiency with Microsoft applications.

Preferred:
1.    Previous experience in an Academic Residency Clinic.
2.    Previous clinical experience in specialty area of focus.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We’re striving to make respect a part of everything we do at UMass Memorial Health – for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.