DISPATCH SPECIALIST

Overview & Benefits

Oakland County is more than just a workplace. It is a place where you can make a real difference. As one of Michigan’s leading public service organizations, we are committed to strengthening communities, delivering essential services, and improving the quality of life for nearly 1.3 million residents.

When you join our team, you become part of a mission-driven workforce guided by integrity, innovation, and a passion for public service. We offer competitive pay, comprehensive benefits, and the opportunity to do meaningful work that matters. Apply today and help shape the future of Oakland County, where we are All Ways Moving Forward.

For more information about Oakland County benefits and employee perks, please visit:

https://www.oakgov.com/government/human-resources/benefits/new-hire

Announcement Information

The job posting will close on September 21, 2025, at 5:00 pm. Applications will not be accepted after that date/time.

General Summary

Are you ready to be the lifeline between the public and first responders? Dispatchers play a critical role in keeping our communities safe by answering 9-1-1 and emergency calls, coordinating police, fire, and medical responses, and providing calm guidance in urgent situations. This is a fast-paced, high-impact position where no two days are the same.

What You’ll Do

• Receive and process calls for police, fire, ambulance, 9-1-1, and general emergency services.
• Dispatch the appropriate personnel or refer callers to the correct agency.
• Provide pre-arrival and post-dispatch instructions during medical, fire, or law enforcement emergencies.
• Multi-task by gathering essential caller and location details while keeping communication clear under pressure.
• Use multiple computer systems and equipment to enter and retrieve critical information.
• Respond to officer requests for information such as safety alerts, criminal history, driving records, and prior contacts.
• Operate and maintain certification for law enforcement information systems.

Why You’ll Love It

• You’ll make a real difference knowing that every call you answer could save a life or protect your community.
• The work is dynamic, with a fast-paced environment where each shift brings new challenges.
• You’ll be part of a team, working closely with dedicated law enforcement, fire, and EMS professionals.
• You’ll grow your skills as you gain valuable experience with specialized communication systems and emergency protocols.
• You’ll find purpose in serving the public and being part of an essential, respected team that operates around the clock to keep Oakland County safe.

Required Minimum Qualifications

Special Requirements

Pay Range

EEO and Inclusion Statements

EEO Statement

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender identity, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

Inclusion Statement

Oakland County is committed to welcoming applicants from all backgrounds, including those with prior convictions, as we believe in providing equal opportunities for all. We value the unique perspectives and experiences each individual brings to our team and are dedicated to fostering an inclusive, supportive workplace. If you have the skills and qualifications for the position, we encourage you to apply. All candidates are evaluated based on their ability to meet the job requirements, legal obligations and thrive in our organization. All ways, MOVING FORWARD.