Education: Bachelor’s degree from an accredited college or university.
Experience: One (1) year of professional information technology experience in the areas of business process analysis, business systems analysis, or process improvement.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of basic principles of business process analysis and improvement.
Knowledge of common administrative functions and workflows in large organizations.
Knowledge of Microsoft Office applications, particularly Excel, Word, and PowerPoint.
Knowledge of process mapping tools and techniques (e.g., flowcharts).
Skill in collecting and organizing qualitative and quantitative data.
Skill in documenting business processes in a clear and structured manner.
Skill in communicating effectively, both verbally and in writing, with team members and stakeholders.
Skill in using standard productivity software and learning new systems or tools as needed.
Skill in oral and written communication.
Skill in the use of Google Suite products.
Ability to follow instructions and work collaboratively on cross-functional teams.
Ability to analyze basic process data and identify areas of inefficiency.
Ability to manage time and prioritize tasks across multiple assignments.
Ability to adapt to changing project needs and organizational priorities.
Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.
Visa Sponsorship Information:
DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
F1 STEM OPT support is not available for this position.
Required Application Materials: Resume, Cover Letter, List of References
Best Consideration Date: 10/1/2025
Open Until Filled: Yes
For more information on Financial Disclosure, please visit Maryland's State Ethics Commission website.
For more information on Regular Exempt benefits, select this link.
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
The successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
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