Receptionist PM Shift

• Start Date:  ASAP, we have a new employee orientation class starting soon
•  Hourly Wage Estimate:    $15.50
•  Shift: Afternoons
•  Schedule:   2:30pm-11:00pm Monday thru Friday with rotating weekends working 6:30a-3p

You’re not just your job title.  Your role here extends far beyond your job description.  You are a friend and family member to each resident.  You know their name and their story.  You are providing compassion and companionship to those in our care.  This family aspect is what sets us apart from other health care sectors. 

When someone becomes a patient here, each of us becomes their partner on their journey to healthy living. No matter the illness, injury or limitation.

Join us and make a connection of your own.  Join us and make a difference in someone’s life.

A little more about our center:

West Chicago Terrace is an Intermediate Care Facility (ICF) with 120 beds, proudly serving the behavioral/psych population.  We are in a quiet residential area, across the street from an elementary school and easy to commute to.  A few key highlights:

• 5-Star Quality measure – this means we provide excellent clinical care!
• The average age of our patients is 45-55 and the most common diagnoses are schizophrenia, bi-polar and major depressive disorders.
• We have special programs and events for our residents and they are eager to interact with you.
• Our team gets excited about flexible scheduling, casual Fridays, and fun events like ‘ugly sweater days’.  Come join us.

What you will do in this role:   As a Medical Receptionist (or “Concierge”) on the evening Shift, you will be the first line of security at our employee entrance/door.  The functions are similar to that of a “Welcome” (reception) desk:  You will be checking in employees reporting for work, doing security rounds in the center, performing clerical tasks and managing the phone lines for a busy Medical Facility.   This job is part Security Officer and part Customer Service.

Sample of daily duties:

•  Greet and direct visitors while managing the incoming phone lines
• Create correspondence, data entry, printing, scanning, manage office supplies, and receive mail/deliveries
•   Monitor the employee door and ambulance bay entrance
• Ensure our residents are safe and non-disruptive

What’s in it for you: 

• Team-oriented and collaborative culture
• Employee recognition program
• Annual merit increase opportunities
• Robust benefits package, including a retirement savings plan
• Refer-a-Friend programs – Our #3 source of new employees is referrals from our existing team members.  Great employees refer other great workers.  Come join us.

From our new employee survey:

• 82% surveyed said “People here are willing to give a little extra to get the job done right.”
• 89% surveyed said “When I look at what we accomplished, I feel a sense of pride.”

Join us and be the reason someone smiles today. 

What we need from you:

•  Prior Experience in a Healthcare or Medical setting is preferable.   
• Strong Written and verbal English communication skills are required
•  High school diploma or GED
• Ability to successfully pass a pre-employment physical and criminal history background check

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply.  Join us and be the reason someone smiles today.

Note: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job.

This center is managed by TRANSITIONAL CARE MANAGEMENT.  We currently provide comprehensive management services to several inpatient healthcare centers throughout Northern IL & the Chicagoland area. These settings include Long-term Care Skilled Nursing (SNFs), Short-term Care Rehabilitation, Intermediate Care (ICFs), and Behavioral Health Service (SMHRFs) centers. 

Each center is unique; offering you a variety of long-term career opportunities.