Director of Compliance

The Role

TimelyCare is seeking an experienced and driven Director of Compliance to join our Legal and Compliance team. This role is essential to maintaining our organization's integrity, ensuring operations align with applicable federal and state laws, particularly those governing telehealth, privacy, information security and healthcare. You will lead critical compliance initiatives, maintaining and updating existing policies, developing standard operating procedures, with a primary focus on healthcare laws and regulations, in an ever changing regulatory landscape in which we always strive to safeguard client trust, enhance institutional partnerships, and drive to our overall mission.

This position reports directly to the General Counsel and Chief Compliance Officer and works closely with stakeholders across various departments, as well as external legal counsel and experts. The ideal candidate is adept in identifying and understanding a broad regulatory landscape related to telehealth, privacy regulations, guidance from professional governing boards, maintaining and enhancing compliance programs, and assessment of applicable laws, rules and regulations.

• Design, revise and maintain a robust compliance program tailored to the unique needs of telehealth delivery, with a focus on federal and state regulations, as well as applicable ex-U.S. laws and regulations.
• Track and interpret evolving regulations in healthcare, data privacy, and telemedicine (e.g., HIPAA, FERPA). Update internal policies and practices to reflect changes.
• Work closely with the legal department and care operations teams to ensure efficient implementation of the Company’s compliance program.
• Collaborate cross-functionally to identify compliance risks, conduct gap analysis, and deploy mitigation strategies. Ensure policies reduce legal exposure while supporting business goals.
• Develop and implement compliance training and monitoring programs to assess Company personnel’s, company policies, and ethical standards related to healthcare law and telehealth services.
• Lead compliance audits and incident investigations, including root cause analysis and corrective and preventive action plans, as well as maintain detailed records and oversee appropriate resolutions to compliance issues.
• Communicate effectively  with regulatory agencies, external auditors, and outside legal counsel. 
• Draft and revise internal procedures to align with best practices in healthcare and telehealth compliance.
• Performs additional tasks and projects as needed to support the evolving needs of legal and compliance team objectives and company goals.

• Strong leader with proven experience in health law compliance, telehealth regulations, and operational risk management.
• Adept at writing, interpreting, and implementing compliance policies and legal frameworks.
• Capable of managing multiple projects in a fast-paced, evolving environment while maintaining attention to detail and confidentiality.
• Skilled communicator who can present complex legal information clearly to technical and non-technical audiences.
• Committed to upholding ethical standards, continuous improvement, and regulatory excellence.

• Bachelor’s degree in Legal Studies, Paralegal Studies, Healthcare Administration, or a related field. A master's or law degree is a plus.
• At least 6 years of experience in compliance, with a strong focus on healthcare or telehealth industries.
• Substantial understanding of healthcare laws including HIPAA, FERPA, HITECH, Stark Law, Anti-Kickback Statute, telehealth consent and state-specific telemedicine regulations.
• Experience working with higher education institutions and their distinct regulatory needs is a strong plus, but not required.
• Demonstrated success in developing and leading compliance programs.
• Relevant certifications (e.g., CHC, CCEP, CIPP or healthcare compliance credentials) are advantageous.
• Technologically proficient, especially in tools like Word, Excel, PowerPoint, and compliance databases.
• Exceptional legal research and writing skills, with the ability to create summaries, forms, and training documents.
• Highly organized, with strong problem-solving abilities and the capacity to influence others across teams.

• Paid Company Holidays + No work on your birthday!
• Flexible PTO + Volunteer Time Off (VTO) as an organization to give back to the community
• Variable bonus eligibility on a quarterly basis
• Company-sponsored Health Insurance (Medical, Dental, Vision) + Pet Insurance 
• Company-paid group Life Insurance + Company-paid Short Term Disability
• Concierge benefit support services
• 401(k) with employer match 
• Free access to TimelyCare virtual medical and mental health support 
• Mission-Driven Purpose with a Supportive Team Culture

The salary range for this opportunity is $100,000 – $120,000 per year, depending on education and experience. This is the base pay. You will be eligible for a discretionary bonus in addition to the base pay, to be discussed during the interview process.