Senior Manager, Technical Program Manager
@HYVE Solutions, missions to help customers, business partners, and employees achieve success through shared goals, strategies, resources and technology solutions.
Hyve Solutions is looking for a detail-oriented, hands-on, results-driven individual with proven communication skills and a strong work ethic to work in a challenging, fast-paced, energetic environment to ensure that customers’ build requirements are understood and disseminated; roll up feedback and respond appropriately to these requests. Manage and execute predefined processes.
Role Summary:
We are seeking a strategic and hands-on Sr. Manager of Technical Program Management to lead a dynamic team supporting customer programs through the entire NPI lifecycle—from hardware release to mass production. This leadership role will manage a team of Technical Program Managers while working closely with engineering, manufacturing, and customers to deliver mission-critical hardware on time and with high quality.
Key Responsibilities:
Team & People Leadership
- Manage and develop a team of 5–7 Program Managers overseeing complex customer programs and manufacturing build schedules.
- Indirectly lead a cross-functional extended team of 5–10 personnel (e.g., NPI Supervisors, Process & Systems Engineers, Test Engineers, Quality, and Planning PMs).
- Provide mentorship, performance coaching, and career development for Technical program managers.
Customer Engagement & Escalation
- Act as primary customer interface for new projects and delivery escalations.
- Drive cross-functional alignment between internal teams and customers to resolve critical path blockers.
Process & Operational Excellence
- Define and implement best practices, tools, and templates to scale TPM execution across the organization.
- Continuously identify areas for process improvement and standardization across builds and product transfers.
Program Governance & Execution
- Oversee scheduling, planning, and execution of customer NPI builds and interval development.
- Guide Technical Program Managers in:
- Bill of Material review and accuracy
- Coordinating DFM/DFA reviews and feedback loops with design teams
- Managing daily build and delivery status updates internally and externally
- Ensuring comprehensive manufacturing process instructions (MPI) and shop floor readiness
- Leading test log reviews and driving root cause corrective actions (RCCA)
- Enabling seamless transition from NPI to mass production
- Bachelor’s degree in Engineering or related field (advanced degree a plus)
- 3-5 years of people management experience leading technical or program management teams
- 5+ years of program or product management experience, ideally in hardware, manufacturing, or EMS (electronics manufacturing services)
- Strong understanding of NPI, DFM/DFA, manufacturing/test processes, and product lifecycle transitions
- Proven success in a customer-facing role with strong escalation management skills
- Excellent cross-functional collaboration with Sales, Engineering, Operations, and Logistics
- Effective project management skills; ability to manage multiple priorities in a fast-paced environment
- Proficiency with Microsoft Office, ERP/BOM systems, and collaboration tools (e.g., Jira, Confluence a plus)
Salary: $163,000K-186,000K+
@ HYVE Solutions, we believe employees are our greatest asset and we empower them to make a difference in our business. Diversity and inclusion make us all better. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
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