Vendor Operations Associate

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Vendor Operations Associate is a critical partner to the Global Sales/Global Sales Vendor team, focused on enabling the effectiveness of our strategic initiatives and maintaining the discipline of our business operations. This role is responsible for executing and managing the internal business rhythm (e.g., Weekly Business Reviews), compiling essential sales performance reports, building Vendor- Go-to-Market standard operating procedures, and providing high-leverage administrative support to the Strategy leadership team. The Analyst ensures the organization has reliable data and standardized processes to make informed decisions about growth and sales execution.

What you’ll do

Responsibilities

• Business Review Management: Own the preparation, data compilation, and final packaging of materials for key leadership forums, including Weekly Business Reviews (WBRs) and Quarterly Planning sessions.
• Sales Reporting and Analysis: Compile, analyze, and distribute regular and ad-hoc sales performance reports, growth metrics, and progress updates against sales targets for the Global Sales Vendor leadership team.
• Go-to-Market Documentation and Optimization: Develop, document, and maintain standard operating procedures (SOPs) and process playbooks that ensure Go-to-Market alignment and optimize vendor operational execution to successfully achieve targets.
• Vendor Process Auditing: Conduct regular analysis of vendor operational data and processes to identify bottlenecks, ensuring workflows are running optimally to maximize target attainment and process fidelity.
• Strategic Administrative Support: Provide proactive, high-leverage organizational and administrative support to Sales Strategy and Global Sales Vendor leadership teams for critical initiatives, off-sites, and planning cycles.
• Identify and implement opportunities to automate manual reporting and administrative tasks to drive increased productivity and focus for the Strategy team.
• Manage and coordinate internal communication flows regarding strategy shifts, reporting changes, and process updates across global sales teams.
• Conduct basic Root Cause Analysis (RCA) on reporting discrepancies and vendor process deviations to ensure data integrity and process compliance towards achieving goals.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of experience in a role focused on Sales Operations, Business Analysis, or Sales Enablement Support.
• Demonstrated experience in compiling business reports and preparing executive-level presentation materials (e.g., WBRs, QBRs).
• Proficiency with customer relationship management platforms (e.g., Salesforce) and experience extracting data for reporting purposes.
• Strong documentation skills with experience creating clear, concise standard operating procedures (SOPs) for sales and operational teams.
• Analytical mindset with the ability to interpret sales performance data and identify trends.

Preferred qualifications

• Experience supporting a global Sales or Go-To-Market Strategy team.
• Background in managing project timelines and providing administrative support in a fast-paced environment.
• Certification in project management or business analysis methodologies.
• Experience with data visualization tools (e.g., Tableau, Looker) or advanced proficiency in spreadsheet software for sales reporting.