Project Coordinator

The Company

SpryPoint is revolutionizing how utilities serve their communities. As a high-growth software company, we're shaking up the status quo in the utility industry with the first and only cloud-native platform built specifically for modern utilities.

Founded by industry veterans in 2012, we've grown from a profitable startup to a rapidly scaling company of 285+ employees serving 100+ utility clients across North America and the Caribbean. Our mission is simple: utility leaders should expect more from their technology providers.

We deliver comprehensive solutions including SpryCIS, SpryEngage, SpryMobile, and SpryWallet that modernize the entire meter-to-cash process. What sets us apart? Our "updates, not upgrades" approach, user-centric design, and unwavering focus on customer success—achieving 100% customer reference ability.

Backed by strategic investment from Norwest Venture Partners since 2023, we're accelerating our growth while staying true to our core values: lead with kindness, vision with impact, radical honesty, bold disruption, keep it simple, and execute with excellence.

Join us in transforming an essential industry that powers communities across the Americas.

The Role

The successful candidate will spend the majority of their time supporting the project management team on day-to-day and monthly administrative activities. In this role, you will be responsible for ensuring the quality and consistency of project documentation, communicating with stakeholders and team members to ensure project leads are aligned, and organizing important project details, including stage gate reviews.

This is a hybrid role based out of our new Atlanta office, with an expectation of being in the office three days per week.

• Converting SOW/contract requirements into project schedules and plans, including estimates, resources and target dates
• In coordination with the Project Managers, ensuring project documentation is maintained in accordance with business processes, including project schedules and budgets
• Using keen attention to detail to support the delivery of professional project documentation 
• Develop engaging internal relationships across several departments and strata of the organization
• Review and understand that all contractual and SOW requirements are being met and delivered successfully, working with the Project Management team
• Prepare monthly milestone invoicing and status reports
• Prepare and circulate meeting notes and actions, as required
• Work with the client and third-party vendors to set up ad hoc and/or ongoing meeting cadence
• Supporting the PMO and BizOps with special projects as needed
• Supporting the PMO and Team Leads with ongoing project reviews

• Post-secondary degree or diploma, preferably in project management or business administration
• Minimum three years of experience in project coordination or related field
• Familiarity with Agile methodologies and SaaS implementations
• Strong written, verbal and presentation skills
• Communication, problem-solving, change management and organizational skills
• PMP, CAPM or comparable project management designation would be considered an asset
• Experience or familiarity with the utilities industry would be an asset
• General familiarity or experience working with Management Information Systems such as Customer Information Systems (CIS), Work Orders & Asset Management (WAMS), Mobile Workforce Management (MWM), and/or Geographic Information Systems (GIS) is a bonus.

• Fluent with productivity tools such as Google Suite, Microsoft Office and others
• Experience with web-based Portfolio/Project/Product Management tools
• Previous experience with Kantata OX or other PSA platforms would be an asset
• Both traditional and agile project management methodology training
• Experience with SaaS-based product implementations would be an asset

• Proven interpersonal skills, the ability to build and strengthen relationships (both internal and external), and the ability to foster cooperation with numerous stakeholders, including senior management, clients and business partners
• Exceptional communication skills and ability to form engaging relationships
• Continuous improvement mindset and ongoing desire to learn and proactively bring forward new ideas
• Ability to logically create project schedules
• Ability to conduct project reviews with other Project Managers
• Effectively prioritize and execute tasks in what can be a fast-paced environment
• Strong analytical problem-solving skills with an emphasis on making decisions quickly and effectively
• Exceptionally organized and able to build and follow defined processes to ensure all tasks/steps are completed
• Confidence to work both independently and as a member of internal teams
• Strong written/documentation skills with excellent attention to detail
• Experience working within a matrix environment

💫 Expect More From Your Career at SpryPoint

🚀 Work your way - Hybrid environment with an office in downtown Atlanta and flexible working hours

💰 Competitive Total Rewards - Comprehensive compensation package that grows with you

💻 Complete Setup - MacBook + $500 to create your ideal home workspace

🏥 Total Wellness - Health, dental, vision, and life insurance from day one

🏝️ Recharge Time - Generous PTO, Summer Friday half-days, and unlimited sick days

📈 Future Security - RRSP (Canada) and 401k (US) matching programs

🧠 Continuous Growth - $2,500 annual development fund, tuition assistance, and Book Bounty program

🧳 Team Connection - Annual company events and team offsites that bring us together

Professional Identity Verification

To help us verify candidate authenticity and streamline our screening process, we strongly encourage candidates to include a link to their LinkedIn profile and verify it with their current work email address. While not required, this helps us confirm your professional background and accelerates our review process. Candidates with verified LinkedIn profiles typically receive faster responses and priority consideration during our screening process. Note that all final candidates will complete a formal background check and identity verification as a part of our SOC 2 compliance procedures.

Equal Opportunity & Inclusion

SpryPoint is an equal-opportunity employer committed to creating an inclusive environment where everyone can thrive. We welcome applications from all qualified candidates regardless of race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable laws.

Accommodations

Need accommodations during our interview process? Let us know and we'll work with you to provide the necessary support.