Associate Director, Rights Management - The Orchard
Skills
- Experience with content management systems such as YouTube CMS, TikTok MediaMatch, SoundCloud Deck, or Facebook Rights Manager
- Proven leadership and team supervision experience, including managing distributed/offshore teams
- Strong cross-functional collaboration and stakeholder management
- Proficiency in Excel and comfort with Google, Apple, and Microsoft applications
- Excellent written and verbal communication with strong follow-up and follow-through
- Experience driving process improvements and managing projects to completion
- Highly organized with strong attention to detail and ability to meet performance goals under multiple deadlines
Responsibilities
- Supervise and coach direct reports across NYC, London, Mumbai and offshore teams; manage performance and productivity
- Oversee claiming, monetization, and audits on fingerprinting platforms (YouTube, TikTok, Facebook/Instagram, SoundCloud)
- Provide high-level support to relationship managers and resolve client escalations promptly
- Partner with cross-functional teams (relationship management, accounting, product) to identify and resolve issues
- Maintain and disseminate knowledge of proprietary platform tools and processes; learn and implement new platforms
- Identify operational inefficiencies and lead process improvement projects
- Build and maintain relationships with external partners and clients to ensure timely issue resolution
- Drive cross-functional projects to increase client satisfaction and revenue
Education
- Bachelor’s degree preferred or equivalent practical experience
- Relevant industry experience in music, entertainment, or digital rights management
Benefits
- Inclusive, collaborative global community and modern office environment
- Medical, dental, vision, life & disability coverage; 401(k) with employer match
- Voluntary benefits including identity theft protection, pet resources, mental health support, and meditation resources
- Industry-leading fertility coverage, fully paid leave for childbirth/bonding and caregivers
- Programs supporting developmental disabilities and neurodiversity, subsidized backup child and elder care
- Reimbursement options for adoption, surrogacy, tuition, and student loans
- Investment in professional growth and development and time off for a winter recess
- Employee resource groups such as the Counsel of Equity & Progressive Action (CEPA)
Average salary estimate
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