BDC Associate Fixed Ops - BMW OF Birmingham
Company Description
At BMW OF Birmingham, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.
Job Description
The Service BDC Associate is responsible for generating sales appointments with customers that contact the dealership via the internet for service of new and/or pre-owned vehicles. The BDC Internet Service Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The service BDC associate will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs.
Duties and Responsibilities:
· Respond to internet inquiries with courtesy, accuracy and professionalism.
· Promptly and accurately enter all customer inquiry data into the CRM.
· Generate service appointments.
· Conduct phone surveys to assess customer preferences and quality of experience.
· Effectively utilize lead management tools.
· Compile all necessary reports, forms and other documentation on a timely basis.
· Perform cashier duties as requested.
· Perform other job-related duties as assigned.
· Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers. Coordinator
Qualifications
· Excellent verbal and written communication skills.
· Strong MS Office Suite computer skills.
· Ability to work independently and as part of a team in a fast-paced environment.
· Ability to work in call center environment.
· Strong organizational and time management skills.
· Ability to read and comprehend rules, regulations, policies and procedures.
Additional Information
It's time to make the most important move of your career. From our cooperative, team-based approach, to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
EchoPark Automotive is hiring a remote Inside Sales Representative to handle inbound leads, provide exceptional guest experiences, and set dealership appointments while working a satellite evening shift.
Honda of Stevens Creek is hiring an Automotive Salesperson to assist customers with vehicle selection, test drives, financing, and closing sales while delivering outstanding customer service.
NIPR is hiring a Business Development Associate - Operations to support BD and Customer Experience teams with CRM management, event logistics, and administrative operations in a remote/hybrid role based in Kansas City.
Beloform is hiring an Entry-Level Sales Representative in Cincinnati to build client relationships, present solutions, and help drive revenue growth.
AbbVie's Virtual Inside Sales Rep I will use phone-based selling and relationship-building to educate healthcare professionals, drive product adoption, and meet established productivity and compliance standards.
Influur is looking for an analytical Business Development Representative to drive early customer conversations and shape go-to-market strategy for its AI-powered music and creator SaaS platform.
Lead strategic partnerships for TIDAL within Block to create artist-centered products that combine music, fintech, and emerging technologies.
Seismic seeks energetic Sales Development Representative Interns for a 10-week, hybrid program starting June 1, 2026, to build pipeline through outbound prospecting and CRM-driven outreach.
Experienced market-access professional needed to provide regional payer coverage, coding and reimbursement support for Cepheid diagnostics while partnering with sales and value teams across the western U.S.
Blumen seeks a driven Sales Development Representative to own outbound prospecting, research-driven outreach, and meeting qualification at a high-commitment, in-person energy infrastructure AI startup.
Experienced sales professional needed to manage top-tier clients, drive renewals and expansion, and articulate TransUnion's value in the Consumer Interactive commercial segment.
RRD is hiring a Hybrid Business Development Representative on the West Coast to generate and qualify outbound leads and schedule discovery meetings for account executives.
Drive outbound pipeline for U.S.-hour clients by building targeted prospect lists and running high-converting, compliant cold email campaigns that hand off quality leads to sales.
KeyBank is hiring a client-focused Personal Banker in Clackamas to deepen relationships, deliver financial guidance, and grow deposit and lending relationships through proactive outreach and excellent service.
NBCUniversal seeks a detail-oriented Sales Planner (Sports) in Chicago to build strategic linear media plans, support upfront and scatter sales, and manage agency and advertiser relationships.
Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...
76 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
