Guest Experience Center Agent / Inside Sales
Company Description
EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!
Job Description
EchoPark Automotive is hiring an Inside Sales Representative (Guest Experience Center Agent) to work remotely between 11 am to 9 pm EST. The Guest Experience Center is responsible for answering inbound calls, chats, and internet leads and explaining to guests our sales process, and ultimately setting an appointment at one of EchoPark’s dealerships. As a member of our Guest Experience Center team, you will help our guests understand how we are changing the vehicle purchasing process, making it simple, fast, and fun! You will begin your new career at EchoPark with 3 weeks of dedicated (paid) training and development. Our comprehensive sales training includes product training, sales skills training, communication skills, and training on how to navigate our internal software systems.
What You Will Do:
- Working from home, 11 am to 8 pm EST and 12 pm to 9 pm EST.. This will be a full-time position, 40 hours per week, and includes working every other Saturday and at least 1 Sunday shift per month.
- Build rapport with guests and assist through personality and relationship selling
- Assist guests through inbound and permission-based outbound calls by utilizing relationship-based sales
- Exercise the intuitive ability to understand guests' needs and match those needs with company inventory
- Set appointments for guests based on their time, location preference, and vehicle needs
- Continually improve and be receptive to coaching
- Practice efficiency, and handle call volumes knowledgeably while still providing excellent service.
- Answer guest’s questions accurately, openly, and honestly.
Qualifications
What We’re Looking For:
- 1-year of customer service/sales experience, telephone-based preferred
- Proficient computer experience leveraging multiple platforms at the same time
- A history of succeeding in a team environment
- Professional verbal and written communication, with excellent active listening skills
- A desire to learn, practice and deliver a remarkable guest experience
- Competitive and goal oriented individuals
- Experience using good problem-solving skills, and taking the initiative to think critically to identify improvement opportunities
What We Offer:
- Average income potential of $55,000 - $75,000 (includes hourly base of $15 plus monthly uncapped commission)
- Bonus guarantee for the first three months of employment
- Work from Home
- Health, Dental and Vision Insurance
- 401k
- Paid vacation
- Access to leadership and personal development programs
- Casual dress code
Additional Information
All your information will be kept confidential according to EEO guidelines.
Average salary estimate
If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.
Support BMW of Birmingham's Fixed Ops by generating service appointments and managing customer inquiries through CRM and lead management tools to deliver exceptional service.
Honda of Stevens Creek is hiring an Automotive Salesperson to assist customers with vehicle selection, test drives, financing, and closing sales while delivering outstanding customer service.
Represent Travel + Leisure Co. at a Sedona resort as a Marketing Concierge who greets guests, qualifies prospects, and schedules sales-preview tours to drive attendance and reservations.
City Wide Facility Solutions Columbus is hiring a driven Project & Sales Executive to aggressively prospect, close commercial accounts, and manage delivered projects using a network of specialty partners.
Serve as a Part-Time Sales Processor at Clayton Homes in Newport News, guiding customers through the home-buying process and coordinating all steps to closing with accuracy and urgency.
ServiceNow seeks a seasoned Gen AI GTM specialist to lead Agentic AI strategy and execution for Public Sector, driving pipeline, enabling field teams and engaging executives to scale AI revenue.
Support BMW of Birmingham's Fixed Ops by generating service appointments and managing customer inquiries through CRM and lead management tools to deliver exceptional service.
Field-focused Channel Sales Manager needed to partner with distributors and reseller sales teams across Texas to accelerate partner-driven revenue and adoption of Avive’s AED and software solution.
A strategic, hands-on summer internship supporting sponsor bank sales, operations and strategy initiatives within Visa’s North America Financial Institutions organization.
AbbVie seeks a field-based Specialty Representative in Lake City, FL to drive migraine brand strategy, manage territory performance, and build strong clinical and pharmacy relationships.
An analytically minded Category Management professional to maintain syndicated data, build seller-facing narratives, and drive data-informed growth across retail partners at a mission-driven food brand.
Senior market access leader to design and execute commercialization, pricing, and patient-access strategies for MM120 at clinical-stage biopharma MindMed.
Lead the expansion of TLDR’s agency channel by prospecting, closing, and co-selling with AEs to make TLDR the go-to newsletter partner for B2B advertisers.
Influur is looking for an analytical Business Development Representative to drive early customer conversations and shape go-to-market strategy for its AI-powered music and creator SaaS platform.
Field-based Area Sales Manager needed to drive da Vinci Surgical System sales and build surgical advocacy across hospitals in the Philadelphia territory.
Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...
76 jobs
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
