Facilities / Engineering Operations Manager 2 - job 1 of 8

Role Overview

Facilities/Maintenance careers are challenging! But you get results. Bring us your drive and dedication, and we'll provide the growth opportunities you've been searching for.

Sodexo is seeking an experienced Facilities Operations Manager 2 to join our team at UH Lake West Medical Center in Cleveland, Ohio. This role serves as the second-in-command and backup to Director of Facilities Operations, fully overseeing the campus in their absence. This is a critical leadership role supporting a high-performing, integrated facilities operation at a major healthcare institution.

What You'll Do

• Serve as the #2 leader on-site, assuming full operational responsibility in the Director’s absence.

• Supervise, train, and develop frontline staff to ensure effective service delivery and performance standards.

• Engage in daily rounding and active management by walking the site to ensure compliance, safety, and quality standards.

• Maintain strong client relationships and serve as the primary interface on operational matters when necessary.

• Oversee payroll processing and timekeeping accuracy across facilities departments.

• Provide budgetary oversight for assigned services, including resource allocation and cost controls.

• Lead and coordinate small-to-medium-scale projects in conjunction with the Director and client stakeholders.

• Manage the Computerized Maintenance Management System (CMMS) for work orders, PM scheduling, and tracking.

• Oversee mechanical systems, with a focus on HVAC and other infrastructure assets.

What We Offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

What You Bring

• Bachelor’s degree in Facilities Management, Engineering, or equivalent experience.

• 5+ years of progressive leadership experience in facilities operations, preferably within a healthcare or complex campus environment.

• Strong working knowledge of mechanical systems, building operations, and CMMS platforms.

• Demonstrated success in leading teams, managing budgets, and interfacing with clients at a high level.

• Experience with regulatory standards including Joint Commission, OSHA, and other healthcare compliance bodies.

• Excellent communication, problem-solving, and organizational skills.

Who We Are

At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.

Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Qualifications & Requirements

Minimum Education Requirement - Bachelor’s Degree or equivalent experience

Minimum Management Experience - 5 years   

Minimum Functional Experience - 3 years work experience in facilities maintenance, plant operations or engineering services