Marketing Operations Manager

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People – and the love their actions inspire – are what drive us. We’re not only proud of the love we inspire outside our walls, we’re especially proud of the diversity, inclusion and equity we’re inspiring inside. There are dynamic career paths awaiting you – rewarding opportunities to impact the lives of others and inspire love. Join us!

POSITION SUMMARY:

The Marketing Operations Manager is responsible for assisting the Sr. Director, Marketing Operations in leading and coordinating marketing initiatives from concept through execution. This role ensures that projects are delivered on time, within budget, and aligned with strategic goals. The ideal candidate is a proactive problem-solver with strong organizational and communication skills, capable of managing multiple priorities in a dynamic environment.

MAJOR RESPONSIBILITIES/ESSTENTIAL FUNCTIONS:  

• Project Planning: Capture details around project scope, goals, deliverables, and timelines in collaboration with stakeholders.  Develop detailed project plans and manage execution across creative, digital, content, and product marketing teams with Sr. Director.  Monitor progress and adjust plans as needed to meet deadlines and objectives. Resolve conflicts and remove roadblocks to keep projects on track.

• Timeline and Process Management: Build and manager timelines in Smartsheet to ensure Marketing projects hit targeted in-marketing dates.  Identify opportunities for improvements for campaign development, creative production, and approvals.  Light budget assistance may be required.

POSITION QUALIFICATIONS:   

Education Required:  Bachelor’s degree in Marketing, Business, Communications, or related field.  3–7 years of experience in project management, preferably within a marketing or creative environment.

Required or Acceptable Job-Related Experience:  Ability to demonstrate outstanding organizational skills. Strong knowledge for Microsoft Excel is a Must.  Excellent project management skills and ability to manage multiple projects in a fast-paced, deadline-driven environment. Must demonstrate passion, energy, and high integrity. Detail oriented. Ability to work independently and collectively across departments.

Years of Job-Related Experience Required:  3+ Years

Technical/Other Skills Required:   Strong computer skills, particularly in Microsoft Office applications.; Smartsheet or project management tool experience a plus.

BENEFITS & PERKS:

We believe in rewarding top talent with a comprehensive and competitive benefits package designed to support your well-being, professional growth, and work-life balance:

✔ Premium Healthcare Coverage – Comprehensive medical, dental, and vision plans to keep you and your family covered.
✔ 401(k) with Company Match – Invest in your future with a generous retirement savings plan, including company matching after just one year.
✔ Generous Time Off – Recharge with a robust PTO package, plus company holidays.
✔ Diversity, Equity & Inclusion Programs – Be part of a culture that celebrates diverse perspectives and fosters belonging.
✔ Career Growth & Development – Opportunities for leadership development, mentorship, and continuous learning.
✔ Exclusive Perks – Enjoy additional benefits, wellness programs, employee discounts, and more!