Director of Creative Production Operations

About Sia 

Sia is a next-generation, global management consulting group. Founded in 1999, we were born digital. Today our strategy and management capabilities are augmented by data science, enhanced by creativity and driven by responsibility. We’re optimists for change and we help clients initiate, navigate and benefit from transformation. We believe optimism is a force multiplier, helping clients to mitigate downside and maximize opportunity. With expertise across a broad range of sectors and services, our 3,000 consultants serve clients worldwide from 48 locations in 19 countries. Our expertise delivers results. Our optimism transforms outcomes. 

About Sia Experience - Creative  

Sia Experience is the full-service creative agency within Sia. In the SiaX-Creative business line, we combine creative, CX, marketing, and deep AI expertise with industry leading knowledge to deliver impactful, growth-focused solutions for our clients. By bringing together agencies known for creating standout work for leading brands, Sia is building SiaX into a premier player in the creative and digital agency space—pairing the speed, creativity, and independence of top boutique shops with the reach and resources of a global network.   

At SiaX we’re nimble, deeply collaborative, and known for delivering high-impact work with lean teams. As strategic partners to our clients, we focus on building brands and delivering growth for clients that are aiming to break through creative barriers and accelerate digital transformation.   

It’s an exciting time to join us. SiaX has long been the agency behind some of the world’s biggest brands—now we’re expanding, becoming one of the most recognizable names for companies that demand bold, business-driving creative. We’re shaping SiaX into the go-to agency of the future. This is your chance to be part of that growth, working alongside top-tier creatives and agency leaders to continuously evolve what a modern, full-service agency can be. Opportunities like this don’t come around often—if you want in on the next level, this is it. 

About the Role 

Ensure that SiaX is optimized for profitability, creative excellence, and on-time execution. This role requires the ability to anticipate and answer critical business questions — from monthly breakeven and profit outlooks, to resource capacity, revenue levers, and staffing needs — while setting projects up for long-term success. Blending financial stewardship, resourcing strategy, and production leadership, you will serve as the connective tissue between agency operations and delivery of the work, giving leadership clear visibility into performance while enabling the team to execute at the highest level. 

Your Impact 

• Profitability Owner: Own SiaX Creative BU’s contribution to agency profit by forecasting revenue, tracking breakeven, and pulling levers to close gaps (via staffing, resourcing, or business development support). 
• Operational Architect: Support the project management and Account Teams to translate new business wins into executable scopes, staffing models, and delivery plans that balance creative ambition with financial realities. 
• Production Leadership: Oversee and mentor a team of producers, ensuring flawless delivery across digital, social, paid media, OOH, video, branding, reporting and product builds. 
• Resource & Staffing Strategist: Anticipate bandwidth needs, optimize freelance vs. full-time mix, and ensure teams are staffed for both profitability and creative excellence. 
• Executive Partner: Serve as a trusted partner to agency leadership, surfacing risks, offering solutions, and ensuring projects ladder up to financial and strategic goals. 
• What Success Looks Like 
• Profit Mastery: At any point, you can articulate whether the agency is on track to meet monthly and quarterly profit targets, what levers exist to close gaps, and whether resources are aligned to support projected revenue. By doing so, you prevent financial shortfalls and resourcing inefficiencies while enabling consistent profit attainment, accurate forecasting, and stronger client and team outcomes. 
• Forecasting Clarity: Leadership has a reliable view of upcoming work, staffing needs, and revenue projections. 
• Growth Enablement: Financial and operational discipline directly supports client satisfaction, retention, and agency growth. 
• Seamless Execution: Integrated campaigns consistently launch on time, on budget, and at high quality. 
• Team Empowerment: Producers feel supported, mentored, and clear on expectations for delivery and financial accountability. 

• 10+ years of industry expertise in the digital advertising sector, with demonstrated success leading production operations at top-tier or high-revenue agencies on large-scale, high-volume, integrated campaigns requiring cross-disciplinary coordination. 
• Leadership and communication skills that enable effective partnership with agency leadership, finance, client services, and creative teams, while mentoring and developing senior production talent. 
• Advanced financial and resourcing expertise, including revenue forecasting, margin/breakeven analysis, budget management, and resource allocation across full-time and freelance teams; proficiency with project and financial management tools (e.g., Kantata, Workfront, Monday.com, Excel). 
• Career progression through production roles (Producer, Senior Producer, Executive Producer) with 8+ years of experience delivering and leading complex, multi-channel advertising campaigns (digital, social, OOH, video, experiential, product) on time and on budget. 
• Bachelors Degree 

Compensation & Benefits 

We believe in supporting our team professionally and personally. Here’s a snapshot of the comprehensive benefits you’ll enjoy as part of Sia. 

Competitive Compensation 

• Annual base salary starting at $180,000-$190,000 commensurate with experience and qualifications

• Annual performance based discretionary bonus 

Robust Health Coverage 

• 3 Medical plans  

• Dental and Vision  

• Life, AD&D and other voluntary insurance  

Tax-Advantaged Accounts 

• 401K retirement plan 

• 4% matching and 100% vested upon enrollment 

• Health Savings Account (HSA) 

• Flexible Spending Account (FSA)  

• Health, Dependent Care, Commuter 

Family Friendly Benefits  

• 100% paid parental leave for all new parents with eligible tenure 

• Building Healthy Families program if enrolled through Medical plan 

Time Off to Recharge 

• Generous Paid Time Off (PTO) policy 

• 9 company holidays plus 1 floating holiday  

Extras that Make Life Easier 

• College savings and student loan repayment assistance 

• Monthly cell phone stipend 

• Access to wellness programs at no cost if enrolled through Medical plan, including: 

  • Gym membership reimbursement 

  • LiveHealth Online virtual care 

  • Personalized support from a Well-being Coach  

• Employee Assistance Program at no cost 

  • Free confidential counseling and emotional support services  

  • On-demand access to Emotional Well-being resources (ranging from relaxation techniques to stress management)  

Diversity, Equity, Inclusion & Belonging 

At Sia, we believe in fostering a diverse, equitable and inclusive culture where our employees and partners are valued and thrive in a sense of belonging. We are committed to recruiting and developing a diverse network of employees and investing in their growth by providing unique opportunities for professional and cultural immersion. Our commitment toward inclusion motivates dynamic collaboration with our clients, building trust by creating an inclusive environment of curiosity and learning which affects lasting impact. Please visit our website for more information.  

Sia is an equal opportunity employer. All aspects of employment, including hiring, promotion, remuneration, or discipline, are based solely on performance, competence, conduct, or business needs. 

Office Workplace Guidelines  

Sia is committed to providing a flexible workplace environment that supports client, business, and market needs. Consultants located in our primary market office locations—New York City, Charlotte, Seattle, and San Francisco—are expected to live within a reasonable commuting distance and attend the office at least three days per week. For Consultants outside of our primary markets, we can offer more flexible in-person requirements in accordance with your location. 

Work Authorization & Sponsorship  

At this time, Sia does not intend to pursue employment with applicants who will require now or in the future visa by our company for work authorization in the United States (i.e., H1-B visa, F-1 visa (OPT), TN visa, or any other non-immigrant status).